Executive Housekeeper

Four Points by Sheraton Richmond Airport; Highland Springs (VA); On-site; USD 48,000 - 58,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid Time Off

401K plan with company match

Hotel discounts

Paid holidays

Job summary

Four Points by Sheraton Richmond Airport is seeking an Executive Housekeeper to lead the housekeeping and laundry teams, ensuring guest rooms and public areas meet brand standards. The role focuses on maintaining room quality, supervising staff, and driving cost efficiency while delivering outstanding guest experiences.

Responsibilities include scheduling, inventory control, audits, and collaboration with management to implement improvements.

Qualifications

• High School diploma or GED required.
• 4+ years’ experience in housekeeping in a large, multi-use facility.
• Minimum of 2 years supervisory experience.
• Excellent written and verbal communication skills.
• Must be flexible with working nights, weekends, and holidays.

Responsibilities

• Supervise housekeeping and laundry staff.
• Assign daily boards to housekeeping team members.
• Maintain room quality based on hotel objectives.
• Monitor cleanliness in rooms, storage areas, laundry, restrooms, and public areas.
• Compile and report accurate status of guest rooms to front office.
• Oversee all housekeeping duties.
• Maintain productivity and labor cost goals.
• Establish and maintain cost control systems for staffing linen inventories and cleaning supplies.
• Conduct inventories of linen, supplies, and equipment.
• Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced.
• Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements.
• Other duties as assigned.

Skills

Housekeeping experience

Supervisory experience

Communication skills

Flexibility

Education

High School diploma or GED

Job description

The Executive Housekeeper is responsible for cleaning guest rooms and common areas of the hotel to have ready for guests according to the policies and procedures of the hotel.

Benefits

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-timeemployees)
• 401K plan with company match(full-time and part-timeemployees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)

Responsibilities

• Supervise housekeeping and laundry staff
• Assign daily boards to housekeeping team members
• Maintain room quality based on hotel objectives
• Monitor and maintain a level of cleanliness in rooms, storage areas, laundry, restrooms, and public areas
• Compile and report accurate status of guest rooms to front office
• Oversee all housekeeping duties
• Maintain productivity and labor cost goals
• Establish and maintain cost control systems for staffing linen inventories and cleaning supplies
• Conduct inventories of linen, supplies, and equipment
• Ensure quality services are rendered in meeting guest needs and that guest relations are enhanced
• Ensure satisfactory scores with brand by preparing for audits, evaluating results, and collaborating with management and team with necessary improvements
• Other duties as assigned

Qualifications

• High School diploma or GED required
• Minimum of 4 years’ experience in all aspects of Housekeeping in a large, multi-use facility required
• Minimum of 2 years supervisory experience
• Excellent written and verbal communication skills
• Must be flexible with working nights, weekends, and holidays

SMI Hotel Group recruits the best and brightest, in order to deliver the highest quality service to our guests. If you believe that you have what it takes, we want to hear from you.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.