Executive Healthcare Client Director - AI-Driven Growth

ServiceNow; Utah; Remote; USD 180,000 - 280,000; Full time

Job summary

ServiceNow is seeking a Client Director to oversee executive relationship management for assigned accounts and lead large, virtual teams across Solution Sales, Solution Consulting, Support and Professional Services. You will drive global account growth, build multi-tiered trust, and craft roadmaps that align client outcomes with ServiceNow capabilities.

The role requires 10+ years in client management, 5+ years in a Director-level sales leadership role, and travel up to 50%.

Qualifications

• 10+ years in client management
• 5+ years as a Client Director or equivalent with multi-million dollar sales experience
• Experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management within software or IT sales organizations
• Experience exceeding sales targets
• Experience leading virtual or matrixed teams
• Understanding broad IT needs for prospects
• Travel up to 50% (depending on geography)

Responsibilities

• Provide strategic leadership and partnership to clients, serving as the relationship manager between customers and ServiceNow
• Lead large virtual teams and coordinate across Solution Sales, Solution Consulting, Support and Professional Services
• Oversee growth of global accounts with worldwide resource deployment
• Build trust and multi-tiered relationships from project/IT teams to CxO level
• Develop clear roadmaps and capabilities to deliver outstanding customer experience
• Achieve financial targets including Licenses, Renewals and Professional Services

Skills

Executive relationship management

Strategic account leadership

AI in business processes

Multi-million-dollar sales

Job description

ServiceNow is seeking a Client Director to oversee executive relationship management for assigned accounts and lead large, virtual teams across Solution Sales, Solution Consulting, Support and Professional Services. You will drive global account growth, build multi-tiered trust, and craft roadmaps that align client outcomes with ServiceNow capabilities.

The role requires 10+ years in client management, 5+ years in a Director-level sales leadership role, and travel up to 50%.