Executive Health Concierge & Patient Experience Lead

aah; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Flexible Spending Accounts

Adoption assistance

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health in Charlotte, NC seeks a full-time Medical Receptionist to support Executive Health Concierge Care and general front-desk duties. This role involves answering calls, scheduling, registration, and maintaining patient records in a fast-paced clinical setting.

Qualified candidates will have a high school diploma or GED, medical terminology familiarity, data entry skills, and accurate typing. The company offers comprehensive benefits, paid time off, and opportunities for professional

Qualifications

• 1 year medical receptionist experience preferred.
• Experience with medical terminology, data entry and computer skills required.
• Proficient typing and accurate spelling required.
• Experience or familiarity with CAM therapies preferred.

Responsibilities

• Answer multi-line telephone and provide routine information to callers and patients.
• Contact patients by phone to confirm scheduling and communicate changes to staff.
• Perform patient check-in and initial registration tasks with accurate forms.
• Collect post charges and payments and issue receipts promptly.
• Order, monitor and stock paper supplies including retail items.
• Process incoming and outgoing mail and supply deliveries.
• File and maintain an orderly medical records system.

Skills

Medical terminology

Data entry

Typing

Communication

Organization

Education

High School Diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Advocate Health in Charlotte, NC seeks a full-time Medical Receptionist to support Executive Health Concierge Care and general front-desk duties. This role involves answering calls, scheduling, registration, and maintaining patient records in a fast-paced clinical setting.

Qualified candidates will have a high school diploma or GED, medical terminology familiarity, data entry skills, and accurate typing. The company offers comprehensive benefits, paid time off, and opportunities for professional