Executive Guest Experience Concierge

HMG Plus, Inc.; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality staffing firm is seeking a Concierge to provide exceptional guest services in Houston, TX. The role involves welcoming guests, ensuring a seamless experience, and managing multiple responsibilities. Candidates should have 3-5 years of experience in a high-end environment and possess excellent communication and organizational skills. Join a team dedicated to delivering a five-star service standard, adapting to client needs and ensuring efficient operations.

Qualifications

• 3-5 years experience in a Concierge/Host role in high-end environments.
• Strong guest services and communication skills.
• Ability to work under pressure and prioritize tasks.

Responsibilities

• Welcome guests as the main point of contact.
• Ensure a seamless guest journey and assist with their needs.
• Manage bookings and communications in a professional manner.

Skills

Guest services skills

Communication skills

Time management

Interpersonal skills

Organizational skills

Pressure management

Job description

A leading hospitality staffing firm is seeking a Concierge to provide exceptional guest services in Houston, TX. The role involves welcoming guests, ensuring a seamless experience, and managing multiple responsibilities. Candidates should have 3-5 years of experience in a high-end environment and possess excellent communication and organizational skills. Join a team dedicated to delivering a five-star service standard, adapting to client needs and ensuring efficient operations.