Executive Guest Experience Concierge

HMG Plus, Inc.; Dallas (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading hospitality staffing firm in Dallas, TX, is seeking a Concierge/Host to ensure excellent guest experiences. The ideal candidate will have 3-5 years of experience in similar roles, outstanding communication skills, and the ability to provide 5-star service. Responsibilities include welcoming guests, managing reservations, and coordinating events. This position requires professionalism, strong interpersonal skills, and a passion for customer service. Become part of a dedicated team delivering exceptional support to our clients.

Qualifications

• 3-5 years experience in a Concierge/Host role in a high-end Hotel or similar environment.
• Professional presentation and presence required.
• Excellent command of the English language.

Responsibilities

• Welcoming guests in the office lobby.
• Escorting guests to their booked meeting room.
• Answering the phone and making reservations.
• Managing external catering from third-party vendors.
• Booking meeting rooms using EMS and MS Outlook.

Skills

Outstanding guest services skills

Verbal & written communication skills

Time management skills

Interpersonal skills

Organizational skills

Ability to work under pressure

Relationship management

Customer focus

Job description

A leading hospitality staffing firm in Dallas, TX, is seeking a Concierge/Host to ensure excellent guest experiences. The ideal candidate will have 3-5 years of experience in similar roles, outstanding communication skills, and the ability to provide 5-star service. Responsibilities include welcoming guests, managing reservations, and coordinating events. This position requires professionalism, strong interpersonal skills, and a passion for customer service. Become part of a dedicated team delivering exceptional support to our clients.