5-Star Guest Experience Concierge

HMG Plus, Inc.; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading hospitality firm in Boston is seeking a Concierge/Host to provide exceptional service to guests at a corporate location. Responsibilities include managing guest arrivals, bookings, and communications while ensuring top-notch guest experiences. The ideal candidate will have 3-5 years of experience in similar roles within high-end hotels or restaurants, possess strong communication skills, and effectively manage multiple tasks under pressure. This full-time position requires a professional demeanor and attention to detail.

Qualifications

• 3-5 years experience in a Concierge/Host role within high-end environments.
• Outstanding guest services and communication skills.
• Must be organized and detail-oriented.

Responsibilities

• Welcome guests and ensure a seamless guest journey.
• Manage bookings and transportation for guests and clients.
• Assist in communication with other departments for efficient guest service.

Skills

Guest services skills

Communication skills

Interpersonal skills

Time management

Organizational skills

Job description

A leading hospitality firm in Boston is seeking a Concierge/Host to provide exceptional service to guests at a corporate location. Responsibilities include managing guest arrivals, bookings, and communications while ensuring top-notch guest experiences. The ideal candidate will have 3-5 years of experience in similar roles within high-end hotels or restaurants, possess strong communication skills, and effectively manage multiple tasks under pressure. This full-time position requires a professional demeanor and attention to detail.