Receptionist

Landing Point; Brickell Hammock (FL); On-site; USD 48,000 - 55,000; Full time

Job summary

Landing Point is seeking a Receptionist to manage front desk operations, handle a high-volume switchboard, greet guests, and provide top-tier service. The role includes travel arrangements, calendar management, and delivery/vendor coordination in a fast-paced environment.

The ideal candidate has a minimum of two years of relevant experience, strong MS Office skills, and excellent communication. Availability for after-hours tasks and strict confidentiality are required.

Qualifications

• A high school diploma and a minimum of two years of relevant experience required; college degree preferred
• Proficiency in the Microsoft Office Suite required; knowledge of Concur and Salesforce preferred
• Excellent written and verbal communication skills required
• Exceptional interpersonal skills, reliability, and punctuality are essential
• Availability during non-business hours to assist with urgent tasks, such as last‑minute travel changes

Responsibilities

• Field a high-volume switchboard and route calls professionally
• Screen calls and set priorities during peak periods
• Greet guests and provide high-level service
• Provide clerical support: data entry, logs, mail distribution
• Follow security protocols and escort guests
• Coordinate travel and meeting logistics (domestic & international)
• Manage calendars, contacts, and confidential information
• Arrange internal/external meetings, video conferencing, catering
• Handle delivery services, vendors, and couriers
• Support ad hoc projects and departmental activities

Skills

MS Office Suite

Excellent written/verbal communication

Interpersonal skills

Reliability

Punctuality

After-hours availability

Education

High school diploma

College degree preferred

Tools

Microsoft Office

Concur

Salesforce

Job description

Company Overview:

A leading global private equity investment firm with $49 billion of equity capital under management is seeking a Receptionist to manage their front desk operations. This role involves handling a high-volume switchboard and welcoming guests, ensuring a seamless experience for all visitors and callers.

Job Responsibilities:

• Field a high-volume switchboard by correctly directing calls to the appropriate individuals, maintaining a calm, professional demeanor
• Apply good judgment in screening calls and determining call priority during peak periods
• Greet visiting employees and guests warmly and professionally, providing a high level of service and assistance
• Communicate company information such as location and directions clearly and accurately
• Provide clerical support such as inputting data, maintaining logs, and distributing mail
• Adhere to company security protocols and ensure that a company representative always escorts guests
• Serve as the main point of contact for delivery services, vendors, and couriers
• Process and reconcile travel and expense reimbursement requests while adhering to company policy and guidelines
• Coordinate travel arrangements for domestic and international travel, including booking flights, hotel accommodations, transportation, reservations, preparing itineraries, and coordination of meetings
• Maintain detailed calendars, contacts, and databases for multiple professionals, ensuring accuracy and confidentiality
• Coordinate logistics for both internal and external meetings and conferences, including video conferencing, catering, preparing meeting materials, printing, and binding presentations
• Coordinate and manage department activities and special events, as requested
• Manage sensitive information with the utmost confidentiality
• Act as a team player with peers, providing support when necessary
• Execute on internal ad hoc projects and responsibilities, as requested

Qualifications:

• A high school diploma and a minimum of two years of relevant experience required; college degree preferred
• Proficiency in the Microsoft Office Suite required; knowledge of Concur and Salesforce preferred
• Excellent written and verbal communication skills required
• Exceptional interpersonal skills, reliability, and punctuality are essential
• Availability during non-business hours to assist with urgent tasks, such as last‑minute travel changes

Compensation:

Pay Rate: $35 - $40/hr