Executive Experience Architect & Strategic Programs

Servicenow

Santa Clara (CA)

On-site

USD 114,000 - 199,000

Full time

5 days ago

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Job summary

ServiceNow is seeking an Executive Experience Consultant to join our HQ Innovation Center in Santa Clara, CA. You will design end-to-end executive briefings and orchestrate engagements that align with customer transformation goals.

You’ll influence stakeholders, build trust across sales, product and cross-functional teams, and maintain rigorous program standards while adapting to a fast-paced environment. Experience guiding executive engagements, strong storytelling, and familiarity with

Qualifications

Proven ability to influence stakeholders at multiple levels including sales and executives.
Exceptional communication and storytelling with executive presence.
Strong program and project management capabilities with attention to detail.

Responsibilities

Design & orchestrate executive briefings end-to-end to exceed expectations.
Influence stakeholders to shift to an innovation-led engagement model.
Build trust across sales, product, and cross-functional teams as a trusted advisor.
Specialize by industry to tailor briefs and insights for leadership.
Navigate complexity and ambiguity while keeping programs aligned and on track.
Elevate customer storytelling with immersive demonstrations and narratives.
Champion program excellence and mentor peers to deliver world-class engagements.