Executive Ed Program Coordinator - Hybrid, Impact

Harvard Business School; Boston (MA); Hybrid; USD 66,000 - 69,000; Full time

Benefits offered by this job

Generous paid time off including paren

Health insurance

Retirement plans with university

Wellbeing resources

Tuition assistance and reimbursement

Commuter benefits and campus perks

Job summary

Harvard Business School Executive Education seeks a Program Coordinator to support pre-planning and delivery of programs. You will coordinate logistics, facilitate remote sessions, and handle day-to-day operations for your portfolio, working with faculty and cross-functional teams.

As a frontline coordinator, you’ll manage schedules, materials, IT needs, and participant communications. The role emphasizes strong customer service, organization, and proactive problem-solving in a hybrid

Qualifications

• High school diploma, GED, or equivalent required.
• 3+ years in customer service and/or administrative support.
• Microsoft Office experience is a must.
• Team player and ability to collaborate with multiple groups.
• Strong verbal and written communication skills.
• Able to think quickly and manage multiple priorities.
• Excellent customer service and organizational skills.
• Self-motivated, solution driven, and proactive.
• Flexible, energetic, diplomatic, and detail oriented.

Responsibilities

• Prepares program logistics and supports on-site and virtual delivery.
• Coordination with faculty, participants, and staff for session details.
• Serve as primary contact for pre, during, and post program support.
• Coordinate schedules, materials, IT/AV, and facilities.
• Maintain records of material, feedback, schedules, and vendors.
• Administer program logistics for on-campus and remote sessions.
• Use Salesforce to track enrollment and cancellations.
• Support program office during sessions and manage online sessions.

Skills

Customer service

Administrative support

Team player

Strong communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Harvard Business School Executive Education seeks a Program Coordinator to support pre-planning and delivery of programs. You will coordinate logistics, facilitate remote sessions, and handle day-to-day operations for your portfolio, working with faculty and cross-functional teams.

As a frontline coordinator, you’ll manage schedules, materials, IT needs, and participant communications. The role emphasizes strong customer service, organization, and proactive problem-solving in a hybrid