Coaching Programs Operations Specialist - Hybrid

Conditions. Workplace Diversity, LLC.; Boston (MA); Hybrid; USD 55,000 - 70,000; Full time

Job summary

Harvard Business School's Career & Professional Development team seeks a Coaching Operations Specialist to support administrative processes for career coaching programs in a dynamic university setting.

You will help manage coaching platforms, coordinate weekly coach invoicing, onboarding, and event logistics for MBA coaching and related programs, while ensuring timely communication with coaches and on-site staff in a hybrid Boston environment.

Qualifications

• 3+ years of experience in administrative support or related field.
• Proficiency with Microsoft Office applications.
• High School Diploma or GED required.

Responsibilities

• Assist with day-to-day administration for coaching platforms under the Director, Career Coaching.
• Process coach time submissions, invoicing, and manage registrations in 12twenty.
• Coordinate onboarding for new coaches and distribute orientation materials.
• Support annual Coach Training programs and on-site event logistics.
• Maintain communication with coaches and ensure documentation and access provisioning.

Skills

Microsoft Office

Administrative Support

Communication Skills

Detail Orientation

Education

High School Diploma or GED

Tools

Fieldglass

12twenty

CareerLeader

Qualtrics

Teams/SharePoint

Job description

Harvard Business School's Career & Professional Development team seeks a Coaching Operations Specialist to support administrative processes for career coaching programs in a dynamic university setting.

You will help manage coaching platforms, coordinate weekly coach invoicing, onboarding, and event logistics for MBA coaching and related programs, while ensuring timely communication with coaches and on-site staff in a hybrid Boston environment.