Executive Director, Targeting & Field Intelligence

Novartis AG; East Hanover (NJ); Hybrid; USD 225,000 - 419,000; Full time

Job summary

Novartis AG is seeking an Executive Director to lead the Targeting & Field Intelligence organization. The role focuses on translating brand strategies into actionable field intelligence, building scalable models, and driving data-driven customer engagement with a global, matrixed team.

Responsibilities include defining strategy, governance, and roadmaps for Next Best Action, field decisioning, and AI-enabled insights across therapeutic areas, while partnering with Brand and Analytics leaders to

Qualifications

• Advanced degree in Business Administration, Data Science, Analytics, or related field.
• 10+ years of experience in biotech/healthcare or regulated industry.
• Expertise in targeting, field intelligence, analytics, decision intelligence, or Next Best Action.
• Experience leading Directors and Associate Directors.
• Ability to translate commercial strategy into scalable analytical models and governance.
• Experience leading global, cross-functional, matrixed teams and influencing senior stakeholders.
• Knowledge of AI-enabled analytics, privacy, compliance, and responsible AI practices.

Responsibilities

• Define enterprise strategy, roadmap, and operating model for targeting, field intelligence, and decisioning capabilities.
• Lead governance, methodologies, and operating model for field intelligence across therapeutic areas.
• Partner with Brand, Commercial Insights, and Analytics to translate objectives into actionable models.
• Govern enterprise-wide targeting and prioritization to drive data-driven customer engagement.
• Integrate customer, patient, market, and performance analytics into actionable recommendations.
• Advance AI-enabled decisioning and recommendation engines with responsible AI practices.
• Drive continuous improvement of targeting capabilities and measurable impact.
• Collaborate with Design & Deployment to inform territory design and execution strategies.

Skills

Targeting expertise

Field intelligence

Decision intelligence

Next Best Action

Commercial analytics

Stakeholder influence

Cross-functional leadership

Global/matrix leadership

AI-enabled analytics

Education

Advanced degree in business/analytics

Tools

AI/ML analytics tools

Job description

Novartis AG is seeking an Executive Director to lead the Targeting & Field Intelligence organization. The role focuses on translating brand strategies into actionable field intelligence, building scalable models, and driving data-driven customer engagement with a global, matrixed team.

Responsibilities include defining strategy, governance, and roadmaps for Next Best Action, field decisioning, and AI-enabled insights across therapeutic areas, while partnering with Brand and Analytics leaders to