Executive Director, Remote Public Safety Delivery

Geomatik; Madison (AL); Remote; USD 180,000 - 240,000; Full time

Job summary

Octave in Madison, Alabama, seeks an Executive Director to lead public safety services delivery and operations. This role oversees CAD and RMS implementations, regional development, and hardware & automation, aligning delivery with customer outcomes and strategic goals.

You will drive on-time delivery, establish governance, lead cross-functional teams through directors, sponsor strategic customers, and nurture a culture of execution excellence across a global organization.

Qualifications

• 10+ years progressive leadership in professional services, technology consulting, or public safety.

Responsibilities

• Delivery Leadership: ensure on-time, on-scope delivery across service functions; drive implementation excellence and quality standards; own escalation resolution and customer outcomes.

Skills

Executive leadership

Delivery leadership

Cross-functional leadership

Stakeholder management

Customer relations

Change management

Strategic thinking

Tools

CAD

RMS

NG911

Job description

Octave in Madison, Alabama, seeks an Executive Director to lead public safety services delivery and operations. This role oversees CAD and RMS implementations, regional development, and hardware & automation, aligning delivery with customer outcomes and strategic goals.

You will drive on-time delivery, establish governance, lead cross-functional teams through directors, sponsor strategic customers, and nurture a culture of execution excellence across a global organization.