Executive Director, AI Transformation CoP Learning

JPMorgan Chase & Co.; New York (NY); On-site; USD 180,000 - 260,000; Full time

Job summary

JPMorgan Chase & Co. is scaling artificial intelligence across a global enterprise, moving from experimentation to durable business value.

As Executive Director, AI Transformation CoP, you own the learning spine and convert insights into sharper CoP offerings and reusable patterns feeding the enterprise AI playbook and end-to-end transformation programs. You will partner with the Vice President and Head of AI Skilling & Enablement, owning learning content, measurement, and executive-facing

Qualifications

• 10 years of experience in senior-audience program content or knowledge-product ownership.
• Experience designing and evaluating learning curricula for executives.
• Experience owning a body of intellectual content end to end.
• Hands-on experience applying generative and agentic AI tools.
• Experience running needs assessments, benchmarking, and survey design.
• Experience writing and editing for an executive audience and facilitating senior-level discussion.
• Experience working across HR, strategy, and business partners; travel up to 20%.

Responsibilities

• Develop and own the learning strategy for the community — what we teach and how we teach it — so that AI Transformation Leads are equipped with the toolkit to deliver AI transformation at scale and measurable business outcomes.
• Synthesize what we learn from AI Transformation Leads into concrete recommendations for capability owners, such as our enterprise data and AI platform and workforce design teams, and into AI transformation playbook updates owned by the strategy team, working from the recurring patterns you and the Program Manager observe and surface.
• Design senior-leader learning experiences that measurably move leaders' initiatives forward, scoped from the live transformation problems those leaders surface.
• Own the flagship summit's content architecture while the Program Manager drives delivery: source keynote speakers, shape exhibits and hackathons, and curate the case studies, demos, and reusable assets we showcase in our learning programs and resources.
• Curate the recurring deep-dive learning slate starting from the problems leaders are actually stuck on; sequence sessions against those needs and refresh as demand shifts; and partner with enterprise capability owners and business leaders to confirm the right experts for each session.
• Define and curate the always-on digital community as the front door that helps leaders find the right capability, the right experts, and a curated catalog of offerings, while the Program Manager runs the platform and moderation.
• Identify the senior-leader learning content we are missing, such as organization design and scaled adoption and change management topics, and partner with the AI Transformation playbook and senior-leader curriculum teams to address and close the gaps.
• Codify what we learn into a CoP learning approach consistent with our AI transformation playbook methodology, and establish the measurement framework — time to capability, barriers removed, cross-business reuse, value realized — against which the community will be judged.

Skills

Executive audience design

Curriculum design

AI transformation

Learning analytics

Needs assessments

Executive communication

Travel readiness

Job description

JPMorgan Chase & Co. is scaling artificial intelligence across a global enterprise, moving from experimentation to durable business value.

As Executive Director, AI Transformation CoP, you own the learning spine and convert insights into sharper CoP offerings and reusable patterns feeding the enterprise AI playbook and end-to-end transformation programs. You will partner with the Vice President and Head of AI Skilling & Enablement, owning learning content, measurement, and executive-facing