Executive Director

All Jobs bv; Charlotte (NC); On-site; USD 130,000 - 180,000; Full time

Job summary

LCS seeks an experienced Executive Director to lead the Cypress of Charlotte in Charlotte, NC. This high-visibility role provides overall leadership for community operations and a superb resident experience.

You will partner with residents, families, employees, and leaders to drive engagement, ensure compliance, and execute strategic initiatives while fostering a culture of trust and accountability.

Qualifications

• 5+ years of progressive leadership experience in senior living, healthcare, hospitality, or related environments.
• Experience managing budgets, financial performance, and operational metrics.
• Ability to build trusted relationships with residents, families, employees, and business partners.
• Experience leading a Life Plan community.

Responsibilities

• Provide overall leadership, direction, and accountability for community operations.
• Monitor key operational metrics and develop action plans to address opportunities and challenges.
• Ensure compliance with applicable regulatory requirements and organizational policies.
• Collaborate with regional and corporate leaders to execute organizational strategies and initiatives.
• Establish a strong leadership presence and foster a culture built on trust, accountability, collaboration, and respect.
• Develop and maintain strong relationships with residents, families, employees, and community partners.
• Serve as a visible, engaged, and strategic leader within the community and local market.
• Champion the organization’s mission, values, and strategic priorities.
• Ensure the community consistently delivers exceptional resident experience.

Skills

Leadership

Budget management

Operational leadership

Relationship building

Strategic thinking

Education

Bachelor's degree in business, healthcare administration, senior living, hospitality, or related

Job description

LCS is seeking an experienced and compassionate Executive Director to lead the overall operations for the Cypress of Charlotte located in Charlotte, North Carolina. As the Executive Director, you will provide overall leadership and direction for the community, creating an environment where residents thrive, and the employees feel valued and engaged.

This is a highly visible leadership role responsible for overall performance and success of the community. You will partner closely with residents, families, employees, and organizational leaders to ensure an exceptional experience at every level.

The Cypress of Charlotte is a Life Plan community that offers independent living, memory care, assisted living, home health, and skilled nursing.

Experience is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

What You’ll Do:

• Provide overall leadership, direction, and accountability for community operations
• Monitor key operational metrics and develop action plans to address opportunities and challenges
• Ensure compliance with applicable federal, state, and local regulations as well as organizational policies and standards
• Collaborate with regional and corporate leaders to execute organizational strategies & initiatives
• Establish a strong leadership presence and foster a culture built on trust, accountability, collaboration, and respect
• Develop and maintain strong relationships with residents, families, employees, and community partners
• Serve as a visible, engaged, and strategic leader within the community & local market
• Champion the organization’s mission, values, and strategic priorities
• Ensure the community consistently delivers exceptional resident experience

What We’re Looking For:

• Bachelor’s degree in business, healthcare administration, senior living, hospitality, or related field
• 5+ years of progressive leadership experience in senior living, healthcare, hospitality, or a related environment
• Experience managing budgets, financial performance, and operational metrics
• Ability to build trusted relationships with residents, families, employees, and business partners
• Experience leading a senior living Life Plan community

Why Join Us?

Industry Leader.

Inclusive & collaborative culture.

Top Workplace USA.

Charity and community involvement.

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave.

Our Commitment

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long-term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

Additional Information

Travel frequency: 0-10%

The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Info

• Job Schedule Full time
• Locations 400 Locust Street, Des Moines, IA, 50309, US