Executive Director

LCS; Charlotte (NC); On-site; USD 171,000 - 214,000; Full time

Benefits offered by this job

Competitive pay

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(K) with company match

Paid parental leave

Job summary

LCS—Cypress of Charlotte in Charlotte, North Carolina—seeks an experienced Executive Director to lead overall operations, drive resident satisfaction, and engage employees in a compassionate, community‑driven environment.

In this senior leadership role you will manage budgets and performance, partner with residents and families, ensure regulatory compliance, and advance the community's mission across independent living, memory care, and skilled nursing.

Qualifications

• Bachelor's degree in business, healthcare administration, senior living, hospitality, or related field.
• 5+ years of progressive leadership experience in senior living, healthcare, hospitality, or a related environment.
• Experience managing budgets, financial performance, and operational metrics.
• Ability to build trusted relationships with residents, families, employees, and business partners.
• Experience leading a senior living Life Plan community.

Responsibilities

• Provide overall leadership, direction, and accountability for community operations.
• Monitor key operational metrics and develop action plans to address opportunities and challenges.
• Ensure compliance with applicable federal, state, and local regulations as well as organizational policies and standards.
• Collaborate with regional and corporate leaders to execute organizational strategies & initiatives.
• Establish a strong leadership presence and foster a culture built on trust, accountability, collaboration, and respect.
• Develop and maintain strong relationships with residents, families, employees, and community partners.
• Serve as a visible, engaged, and strategic leader within the community & local market.
• Champion the organization’s mission, values, and strategic priorities.
• Ensure the community consistently delivers exceptional resident experience.

Skills

Leadership

Budget management

Relationship building

Strategic leadership

Education

Bachelor's degree in business/healthcare administration/senior living/hospitality or related field

Job description

LCS is seeking an experienced and compassionate Executive Director to lead the overall operations for the Cypress of Charlotte located in Charlotte, North Carolina. As the Executive Director, you will provide overall leadership and direction for the community, creating an environment where residents thrive, and the employees feel valued and engaged.

This is a highly visible leadership role responsible for overall performance and success of the community. You will partner closely with residents, families, employees, and organizational leaders to ensure an exceptional experience at every level.

The Cypress of Charlotte is a Life Plan community that offers independent living, memory care, assisted living, home health, and skilled nursing.

Experience is Everything.

At LCS, experience is everything. We provide you the opportunity to use your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. If you are seeking an organization that gives back, you’ll love working here. Our principles and hospitality promises define our company culture. LCS employees can be found participating in volunteer activities, getting involved in our committees or collaborating with team members in our innovative workspace. You’ll find several opportunities to grow as a professional, serve the community, and enhance the lives of seniors.

What You’ll Do:

• Provide overall leadership, direction, and accountability for community operations
• Monitor key operational metrics and develop action plans to address opportunities and challenges
• Ensure compliance with applicable federal, state, and local regulations as well as organizational policies and standards
• Collaborate with regional and corporate leaders to execute organizational strategies & initiatives
• Establish a strong leadership presence and foster a culture built on trust, accountability, collaboration, and respect
• Develop and maintain strong relationships with residents, families, employees, and community partners
• Serve as a visible, engaged, and strategic leader within the community & local market
• Champion the organization’s mission, values, and strategic priorities
• Ensure the community consistently delivers exceptional resident experience

What We’re Looking For:

• Bachelor’s degree in business, healthcare administration, senior living, hospitality, or related field
• 5+ years of progressive leadership experience in senior living, healthcare, hospitality, or a related environment
• Experience managing budgets, financial performance, and operational metrics
• Ability to build trusted relationships with residents, families, employees, and business partners
• Experience leading a senior living Life Plan community

Why Join Us?

Industry Leader.

Inclusive & collaborative culture.

Top Workplace USA.

Top Workplace Iowa.

Charity and community involvement.

Outstanding advancement opportunities.

Ongoing career development.

Benefits

Competitive pay, great benefits and vacation time. We are an equal opportunity employer with benefits including medical, dental, life insurance, disability, 401(K) with company match and paid parental leave.

Our Commitment

LCS creates living experiences that enhance the lives of seniors. You’ll see this commitment in our people. They’re talented, dedicated professionals who truly care about residents, with each conducting his or her work with integrity, honesty and transparency according to the principles of LCS. We strive to help every community succeed—strengthening available resources, establishing proven practices that lead to long‑term growth and value for those living in, working for and affiliated with the community. Check us out on our website: https://www.lcsliving.com

Additional Information

Travel frequency: 0-10%

Estimated Salary: $171,000 - $214,000

The actual title & salary will carefully consider a wide range of factors, including your skills, qualifications, experience, and other relevant factors.

A POST-OFFER BACKGROUND CHECK, INCLUDING REFERENCES IS REQUIRED.

LCS IS AN EQUAL OPPORTUNITY EMPLOYER.