Executive Deskside Support Engineer – Senior

PRI Technology; New York (NY); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading technology firm is seeking a skilled IT Support Specialist to provide Level 3 deskside support to C-Level executives and other employees in their NYC office. The ideal candidate will have strong experience with conferencing technologies, printer technologies, and various operating systems including Windows, OS X, iOS, and Android. Certifications such as ITIL Foundation and A+ are preferred. This role requires self-motivation and the ability to work independently.

Qualifications

• Must have strong experience with conferencing technologies (telephony/video-calls/content sharing).
• Experience in supporting executives is required.
• Technical skills with printer technologies are essential.

Responsibilities

• Provide Level 3 deskside support to C-Level executives and employees.

Skills

Experience with conferencing technologies

Experience supporting executives

Printer technologies expertise

Self-motivated

MS Office Suite proficiency

Knowledge of Windows OS Registry

Knowledge of Active Directory

Knowledge of local/domain user security

ITIL v.3 Foundation Certification

A+ Certification

Experience with multiple operating systems

Advanced knowledge of SCCM

Job description

A leading technology firm is seeking a skilled IT Support Specialist to provide Level 3 deskside support to C-Level executives and other employees in their NYC office. The ideal candidate will have strong experience with conferencing technologies, printer technologies, and various operating systems including Windows, OS X, iOS, and Android. Certifications such as ITIL Foundation and A+ are preferred. This role requires self-motivation and the ability to work independently.