Executive Corporate Travel Advisor

Flight Centre Travel Group; Massachusetts; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Time Off

Travel perks

Health benefits

401(k)

Job summary

FCM is seeking a Corporate Travel Consultant in Boston, MA to manage domestic and complex international itineraries for executives. The role covers air, car, hotel, ground transport, ticketing, and changes within defined guidelines. You will train on Sabre and contract airfares, and work a 40-hour schedule in EST business hours.

You will build relationships with business travelers and ensure seamless travel experiences while maintaining accuracy in reservations and documentation.

Qualifications

• 2+ years of corporate travel management experience.
• Comfort with Sabre GDS for fares, itineraries, and ticketing.
• Experience handling complex international and domestic itineraries.
• Strong communication and customer service skills.

Responsibilities

• Coordinate air, hotel, car, and ground transport bookings for domestic and international travel.
• Build rapport with business travelers and understand their needs.
• Ensure accurate reservations and timely completion of bookings while following guidelines.
• Manage passenger name records (PNRs), ticketing, invoicing, and documentation.
• Stay informed about airline rules, fares, and requirements and apply them accurately.
• Provide consultative support and exceptional customer service throughout the process.
• Inform clients about travel documents and health requirements for destinations.
• Handle ticketing, exchanges, and complex international fare adjustments.
• Manage rerouting and exchanges with minimal disruption to plans.
• Contribute to a inclusive, supportive work environment.

Skills

Customer service

Communication

Decision making

Prioritization

Tools

Sabre GDS

Travel booking system

Ticketing systems

Job description

FCM is seeking a Corporate Travel Consultant in Boston, MA to manage domestic and complex international itineraries for executives. The role covers air, car, hotel, ground transport, ticketing, and changes within defined guidelines. You will train on Sabre and contract airfares, and work a 40-hour schedule in EST business hours.

You will build relationships with business travelers and ensure seamless travel experiences while maintaining accuracy in reservations and documentation.