Executive Coach

Pax8 Philippines Inc.; United States; Remote; USD 120,000 - 210,000; Full time

Job summary

Pax8 is seeking a Remote Executive Coach in the USA to help MSP leaders turn ambition into action through coaching, practical business guidance, and the Pax8 Academy framework.

You will build trusted 1:1 relationships with a portfolio of partners, challenging their thinking, creating accountability, and turning business goals into measurable progress while staying current with evolving technology and AI-enabled tools.

Qualifications

• Extensive leadership or management experience within an IT MSP
• Experience with the Entrepreneurial Operating System (EOS) or another structured operating system is advantageous
• Practical familiarity with Professional Services Automation platforms used by IT providers (ConnectWise, Halo, Kaseya)
• Broad understanding of IT applications, software, and business processes behind a technology organization
• Ability to build credibility with senior leaders, listen deeply, ask meaningful questions, and offer candid, actionable challenge
• Proven experience helping people translate strategy into priorities, decisions, and measurable action
• Confidence navigating difficult conversations and resolving conflict constructively
• Excellent organization, presentation, client-service, and written communication skills
• Willingness to attend relevant industry events
• Desire to develop others while respecting diverse starting points

Responsibilities

• Build trusted one-to-one coaching relationships with MSP leaders
• Turn strategy into action by identifying priorities and translating plans into outcomes
• Bring real-world MSP insight into coaching conversations
• Teach clients approaches they can apply long after coaching ends
• Share themes and insights to inform partner-facing thought leadership
• Deepen coaching craft through EOS and other proven practices
• Capture progress with clear, timely records of activity and outcomes
• Contribute to peer-group facilitation and instructor development
• Represent Pax8 in industry events and partner communities

Skills

Leadership experience

Coaching

Client-service mindset

Communication skills

Strategic thinking

Conflict resolution

Public speaking

Organizational skills

Relationship building

Learning mindset

Education

Bachelor's degree or equivalent professional experience

Tools

ConnectWise

Halo

Kaseya

Job description

Executive Coach | USA | Remote

Pax8 is hiring a Remote Executive Coach in the USA to help IT managed service provider leaders turn ambition into action through high-impact coaching, practical business guidance, and the principles of Pax8 Academy.

Coach leaders. Strengthen businesses. See the impact.

This is a role for someone who has lived the realities of leading within an IT managed service provider and now wants to use that experience to help others succeed.

As an Executive Coach, you'll build trusted one-to-one relationships with a portfolio of partners, challenging their thinking, creating accountability, and helping turn business goals into meaningful progress.

You'll have the autonomy to bring your experience and judgment to every coaching relationship while growing alongside new technology, AI-enabled tools, and the evolving Pax8 marketplace. Your success will be visible in the confidence, capability, and outcomes of the leaders you coach.

Business is personal at Pax8

We're passionate about helping our partners and their businesses thrive. Our culture is built around curiosity, accountability, learning, collaboration, and having the courage to give feedback that makes a difference.

Discover more about Pax8 in the US and get to know our culture, purpose and community .

What you'll bring to life

• Create powerful coaching relationships with a diverse portfolio of managed service provider leaders, adapting your approach to the individual while keeping progress and accountability front and center.
• Turn strategy into action by helping clients identify priorities, challenge assumptions, navigate obstacles, and translate ambitious plans into achievable outcomes.
• Bring real-world managed services insight into one-to-one conversations, connecting business principles with the practical realities leaders face every day.
• Build capability, not dependency , teaching clients approaches they can confidently apply long after a coaching conversation ends.
• Share what works by identifying themes and insights that can become valuable partner-facing thought leadership alongside the Pax8 Academy Content team.
• Deepen your coaching craft , developing your knowledge of the Entrepreneurial Operating System and other effective business coaching practices.
• Capture progress with purpose , maintaining clear, accurate, and timely records of coaching activity, outcomes, and time.
• Extend your influence with opportunities to contribute to peer-group facilitation and instructor development.
• Represent Pax8 in the community , connecting with partners and the wider industry through relevant events.

The impact you'll make

You'll help business leaders move from knowing what needs to change to actually making it happen.

By combining commercial experience, thoughtful challenge, structured accountability, and genuine curiosity, you'll help partners strengthen how they lead and operate their businesses. At the same time, the patterns and insights you uncover can help Pax8 Academy deliver increasingly relevant learning experiences across its partner community.

You'll be a great fit if you bring

• Extensive leadership or management experience within an IT managed service provider (MSP) required , giving you first-hand understanding of the opportunities and challenges our partners navigate.
• Experience with the Entrepreneurial Operating System or another structured business operating system is advantageous.
• Must have practical familiarity with professional services automation platforms used by IT providers (ConnectWise, Halo, Kaseya) .
• A broad understanding of IT applications, software, and the business processes behind a successful technology organization.
• The ability to build credibility with senior leaders, listen deeply, ask meaningful questions, and offer candid, actionable challenge.
• Proven experience helping people translate strategy into priorities, decisions, and measurable action.
• Confidence navigating difficult conversations and resolving conflict constructively.
• Excellent organization, presentation, client-service, and written communication skills.
• The ability to look beyond today's challenge, identify future possibilities, and help others convert them into meaningful strategies.
• A commitment to continuous learning and developing your own professional practice.
• A genuine desire to develop others while respecting that every leader and business starts from a different place.
• Willingness to attend relevant industry events.
• A bachelor's degree in a related field or equivalent professional experience.

Our best coaches also live the Pax8 Way: Compassionate Candour, Seek to Understand, We Before Me, Do What You Say, Light Up Learning, and Driven by Passion.

Building trust from the very first conversation

At Pax8, we care deeply about building genuine, trust based relationships - starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process