Executive Cloud Success Architect

Google; Atlanta (GA); On-site; USD 151,000 - 252,000; Full time

Job summary

Google is seeking a Technical Success Account Manager (TSAM) to lead strategic technical governance for Google Cloud with top customers. You will drive platform health, architectural excellence, and risk mitigation, acting as the trusted advisor for executives and engineering teams to align business objectives with technical roadmaps.

You will advocate best practices, influence product roadmaps, and ensure ongoing optimization of critical workloads across the GCP footprint, delivering sustained

Qualifications

• Bachelor’s degree in Computer Science or related field, or equivalent practical experience.
• 10 years of experience in a customer-facing technical role.
• Experience with core cloud computing concepts and enterprise architecture principles.
• Experience presenting to technical and executive stakeholders.
• Experience supporting customers in cloud operations domains.

Responsibilities

• Establish and lead technical governance, focusing on platform health metrics and enterprise readiness planning.
• Provide technical guidance and advocate the adoption of Google Cloud architecture and best practices via deep dives and workshops.
• Drive platform stability and excellence through deep architectural health assessments.
• Serve as the strategic technical advisor to address and resolve critical reliability concerns, advising on and guiding the architecture of highly robust, scalable, and resilient workloads.
• Act as the internal customer advocate, translating technical obstacles to influence GCP product roadmaps. Own workload success, stabilization, and ongoing optimization to ensure sustained business value.

Skills

Customer-facing tech experience

Cloud computing concepts

Stakeholder communication

Cloud operations support experience

Education

Bachelor’s degree in Computer Science or related field

MBA or Master’s degree in Management/Engineering

Relevant technical certifications

Job description

Google is seeking a Technical Success Account Manager (TSAM) to lead strategic technical governance for Google Cloud with top customers. You will drive platform health, architectural excellence, and risk mitigation, acting as the trusted advisor for executives and engineering teams to align business objectives with technical roadmaps.

You will advocate best practices, influence product roadmaps, and ensure ongoing optimization of critical workloads across the GCP footprint, delivering sustained