Executive Client Partner, Travel & Cruise Growth

Capgemini; Miami (FL); Presencial; USD 89 000 - 233 000; Tempo integral

Resumo da oferta

Capgemini in Miami is seeking a Client Partner for Travel and Cruise to lead a portfolio of strategic accounts, drive revenue growth, and elevate client outcomes through executive engagement.

You will align Capgemini’s consulting, technology, and managed services capabilities with client priorities, mentor teams, and partner with global delivery to deliver measurable business value across complex transformations.

Qualificações

• Bachelor’s degree required; Master’s degree preferred.
• 10+ years in technology consulting, business development, account management, and client relationship leadership within the Travel and Cruise sector.
• Minimum 10 years of experience selling complex consulting, technology, digital transformation, and managed services solutions, with at least 5 years of recent experience selling for a Tier 1 or Tier 2 global services organization.
• Proven experience managing and growing large, strategic client relationships, preferably with organizations exceeding $5B in annual revenue.
• Demonstrated success achieving and exceeding annual bookings, revenue, profitability, and growth targets in highly competitive markets.
• Established track record developing executive-level relationships and serving as a trusted advisor to C-suite, business, and technology leaders.
• Experience leading complex pursuits and selling across a broad portfolio of offerings, including consulting, application services, cloud, digital transformation, data & AI, engineering, managed services, and technology modernization initiatives.
• Proven ability to manage business development activities while maintaining strong customer satisfaction, delivery excellence, and long-term account growth.
• Willingness to travel as required to support client engagements, executive meetings, and business development activities.
• High degree of personal integrity, professionalism, business judgment, attention to detail, and organizational effectiveness.

Responsabilidades

• Own and grow a portfolio of 1-3 strategic accounts within the Travel and Cruise industry, with overall accountability for revenue, bookings, profitability, client satisfaction, and long-term account growth.
• Develop and execute account strategies that expand Capgemini’s footprint through new opportunities, contract extensions, transformational initiatives, and expanded client partnerships.
• Serve as a trusted advisor to C-suite, board-level, and senior client stakeholders, developing executive relationships that position Capgemini as a strategic business and technology partner.
• Understand client business priorities, organizational dynamics, decision-making processes, and industry trends to identify opportunities that create measurable business value.
• Lead cross-functional collaboration across Capgemini’s consulting, technology, engineering, and managed services teams to deliver integrated, OneCapgemini solutions aligned to client objectives.
• Drive pipeline development, opportunity qualification, strategic pursuits, and large-scale Transformation opportunities while ensuring achievement of sales and financial targets
• Act as the executive escalation point for clients, partnering with delivery and business leaders to ensure service excellence, successful outcomes, and strong customer satisfaction
• Ensure Capgemini is effectively positioned across the client organization, including executive leadership and board-level stakeholders, to support major programs, strategic initiatives, and future growth opportunities.
• Lead executive governance discussions, account reviews, and strategic planning sessions while ensuring alignment between client priorities and Capgemini capabilities.
• Champion client success, business value realization, and long-term partnership growth while strengthening Capgemini’s market presence and industry leadership
• Mentor and influence teams across sales, delivery, and solution organizations, fostering collaboration and driving a client‑centric culture that supports sustainable growth and operational excellence.

Conhecimentos

Executive leadership

Relationship management

Sales leadership

Strategic account management

Travel & Cruise industry knowledge

Executive communication

Formação académica

Bachelor’s degree required; Master’s degree preferred

Descrição da oferta de emprego

Capgemini in Miami is seeking a Client Partner for Travel and Cruise to lead a portfolio of strategic accounts, drive revenue growth, and elevate client outcomes through executive engagement.

You will align Capgemini’s consulting, technology, and managed services capabilities with client priorities, mentor teams, and partner with global delivery to deliver measurable business value across complex transformations.