Travel & Cruise Client Partner — Strategic Accounts

Capgemini; Miami (FL); Hybrid; USD 89,000 - 233,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision coverage

Retirement savings plan (401(k))

Life and disability insurance

Employee assistance programs

Job summary

Capgemini is seeking a Client Partner for Travel and Cruise, based in the Miami area, to lead strategic client relationships and drive growth across consulting, technology, and managed services. You will engage C-suite executives, shape transformation agendas, and coordinate across Capgemini’s global teams.

The role requires a strong track record in selling complex solutions, deep industry understanding, and exceptional executive communication.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 10+ years in technology consulting, business development, account management, and client leadership in Travel and Cruise.
• Proven track record managing and growing large strategic client relationships, ideally with >$5B annual revenue.
• Strong executive communication, presentation, negotiation, and influencing skills.

Responsibilities

• Own and grow a portfolio of 1–3 strategic Travel and Cruise accounts with accountability for revenue, bookings, profitability, and satisfaction.
• Develop and execute account strategies to expand Capgemini's footprint through new opportunities and extensions.
• Serve as trusted advisor to C-suite and senior stakeholders to position Capgemini as a strategic partner.
• Lead cross-functional teams to deliver integrated OneCapgemini solutions aligned to client objectives.
• Drive pipeline development and large-scale transformation opportunities meeting sales and financial targets.
• Act as executive escalation point to ensure service excellence and strong customer satisfaction.

Skills

Executive presence

Relationship management

Sales leadership

Business acumen

Executive communication

Negotiation

Influencing skills

Strategic account management

Education

Bachelor's degree

Master's degree preferred

Job description

Capgemini is seeking a Client Partner for Travel and Cruise, based in the Miami area, to lead strategic client relationships and drive growth across consulting, technology, and managed services. You will engage C-suite executives, shape transformation agendas, and coordinate across Capgemini’s global teams.

The role requires a strong track record in selling complex solutions, deep industry understanding, and exceptional executive communication.