Executive Casino Host - (Paris LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 85,000 - 120,000; Full time

Job summary

Caesars Entertainment Corporation is seeking an Executive Casino Host to cultivate relationships with high-value gaming customers at Planet Hollywood Las Vegas. You will deliver personalized experiences, recall guest preferences, and coordinate events to drive loyalty and repeat visits across the property.

The role requires strong communication, creativity, and service mindset with a focus on integrity, discretion, and adherence to gaming regulations.

Qualifications

• Minimum of an associate degree required.
• Bachelor's degree preferred or equivalent combination of education and experience.

Responsibilities

• Build strong relationships with gaming customers and deliver personalized service.
• Identify and develop new player relationships and invitations for events.
• Coordinate with team members to host players and organize events.
• Develop incremental trips for players and monitor promotional activities.
• Provide complimentary offers within program guidelines to guests.
• Explain program qualifications and benefits to prospective gaming customers.
• Maintain confidentiality and uphold Caesars standards and policies.

Skills

Customer service

Relationship building

Communication skills

Attention to detail

Upselling skills

Education

Associate degree

Bachelor's degree

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Executive Casino Host builds and maintains strong relationships with gaming customers by delivering personalized, attentive service and creating memorable experiences. Identifies and develops new player relationships while staying connected with existing guests through meaningful engagement and thoughtful amenities. Acts as a trusted point of contact for guests, anticipating needs, addressing concerns, and ensuring a consistently positive experience. Use strong communication, creativity, and service skills to enhance guest loyalty, encourage repeat visits, and support the overall success of Planet Hollywood Las Vegas.

How You Will Create the Extraordinary

• Establishes and maintains the good will of players, based on personal knowledge of the individual.
• Greet and hosts players.
• Assists in developing invitation lists for special events and in planning the events.
• Coordinates activities on a regular basis with other team members.
• Organizes and participates in off-property functions such as dinners, cocktail parties, golf tournaments, etc.
• Develops incremental trips for players.
• Keeps informed of competitive promotional methods.
• Provides complimentaries for players in accordance with guidelines.
• Conveys terms of programs and explains qualifications to prospective gaming customers.

What You Will Need

• Minimum of an associate degree required.
• Bachelor's degree or equivalent combination of education and experience preferred.
• Minimum of five years of experience in gaming, casino marketing, public relations, or related fields.
• Deliver exceptional guest service by creating personalized, memorable experiences and ensuring each guest feels valued.
• Resolve guest concerns effectively and professionally, balancing guest satisfaction with company interests.
• Build and maintain strong relationships, demonstrating influence and collaboration across all levels.
• Communicate clearly and professionally, both verbally and in writing, with guests and team members.
• Demonstrate creativity and innovation in enhancing guest satisfaction and overall experience.
• Maintain composure and professionalism in all situations while upholding excellent guest relations.
• Uphold strict confidentiality of all Caesars Entertainment information and guest data.
• Consistently demonstrate integrity and adhere to the high standards required in a regulated gaming environment.
• Serve as a role model, representing Flamingo Las Vegas and Caesars Entertainment with professionalism and encouraging the same in others.
• Ensure compliance with all regulatory, company, and departmental policies and procedures.
• Provide high-quality customer service leveraging experience in gaming, marketing, or public relations.
• Work flexible hours as required to support business needs.
• Meet all employment eligibility requirements, including at least 21 years of age and obtaining and maintaining a valid Nevada Gaming Board license and Alcohol Awareness card.

Additional Requirements

• Ability to sit, stand, or walk for extended periods (up to 4 hours) and move quickly throughout the casino floor.
• Maintain composure and effectively manage multiple guests' demands in a fast-paced environment.
• Possess sufficient visual and auditory acuity to monitor and respond to the immediate environment.
• Operate computers and standard office equipment with appropriate manual dexterity.
• Perform physical movements including pushing, pulling, reaching, bending, twisting, stooping, kneeling, and repetitive hand motions.
• Work in a noisy environment, including areas where guests may use tobacco products; the ability to tolerate such conditions as required for both public-facing and non-public-facing roles.

As part of our award winning team, you will help to create the romantic ambiance and classic European style that our most prestigious guests have come to expect from Paris Las Vegas. Your stylish and playful attitude will entertain our guests as they enjoy 2,900 guest rooms, 295 opulent suites, 11 restaurants and the Eiffel Tower. If casual sophistication is enticing to you, Paris is the place to be!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.