Executive AVP, Branch Operations & Service

Silver State Schools Credit Union; Nevada; On-site; USD 120,000 - 160,000; Full time

Job summary

Silver State Schools Credit Union is seeking an AVP of Branches in Las Vegas, NV. The role focuses on coaching leaders, delivering exceptional member service, and ensuring compliance across branches.

You will drive operational efficiency, manage risk, and align branch operations with the credit union's mission of service and financial solutions for life. The AVP will supervise staff, develop talent, and collaborate with leadership to meet strategic goals while upholding bylaws and regulations.

Qualifications

• Bachelor's degree in business, finance, or related field is required.
• 5–8 years progressive experience in financial services is expected.
• 3 years in a management level position implementing sales, service and branch operations.

Responsibilities

• Collaborate with leadership to assess operational needs and align with the mission.
• Lead and coach branch staff to deliver outstanding member service.
• Ensure compliance with policies, regulations, and internal controls.
• Oversee scheduling, cash handling, risk management, and audits.
• Develop employees and recognize performance; drive continuous improvement.
• Partner with other departments on process improvements and projects.

Education

Bachelor's degree in business, Finance, or related field

Job description

Silver State Schools Credit Union is seeking an AVP of Branches in Las Vegas, NV. The role focuses on coaching leaders, delivering exceptional member service, and ensuring compliance across branches.

You will drive operational efficiency, manage risk, and align branch operations with the credit union's mission of service and financial solutions for life. The AVP will supervise staff, develop talent, and collaborate with leadership to meet strategic goals while upholding bylaws and regulations.