Executive Assistant to Counseling Director

Socket.dev; Poulsbo (WA); On-site; USD 13,253,000 - 13,611,000; Part time

Benefits offered by this job

Sick Leave

Employee Assistance Program

Job summary

Gateway Counseling is seeking an Executive Assistant to provide part-time administrative support at the Poulsbo Campus. The role emphasizes confidentiality, client-facing service, and coordination with the Counseling Director.

Proficiency in Microsoft Office, EMR systems, and content updates is essential. The position is in-person, 10 hours per week, offering Sick Leave and an Employee Assistance Program to support staff.

Qualifications

• Two years of administrative experience in a medical/behavioral health or related healthcare environment.
• Ability to handle sensitive information with confidentiality and professionalism.
• Excellent customer service and welcoming experience for clients, staff, and providers.
• Strong verbal and written communication skills with professional phone etiquette.
• Excellent organizational, multitasking, and time-management skills with attention to detail and accuracy.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, Teams, SharePoint).
• Experience with EMR systems.
• Experience with Adobe Acrobat, Canva, InDesign, and Word mail merge.

Responsibilities

• Serve as primary contact for client communications: calls, messages, scheduling, and directing clients to clinicians.
• Maintain confidentiality and professionalism with sensitive information.
• Maintain confidential client records in HIPAA-compliant manner.
• Develop and improve intake documentation workflows and autofill forms.
• Coordinate with Counseling Director on priorities and projects.
• Manage onboarding materials for new therapists and EMR documentation.
• Generate and distribute reports from EMR as requested.
• Create and coordinate print and digital materials (brochures, signage, mailings).
• Support marketing/outreach with promotional materials and event resources.
• Update counseling website content and therapist profiles.

Skills

Administrative experience

Confidentiality

Customer service

Verbal & written communication

Organization & multitasking

Microsoft Office

EMR systems

Adobe Acrobat

Canva & InDesign

Social media basics

Independent work

Adaptable

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Teams

SharePoint

EMR software

Job description

Gateway Counseling is seeking an Executive Assistant to provide part-time administrative support at the Poulsbo Campus. The role emphasizes confidentiality, client-facing service, and coordination with the Counseling Director.

Proficiency in Microsoft Office, EMR systems, and content updates is essential. The position is in-person, 10 hours per week, offering Sick Leave and an Employee Assistance Program to support staff.