Executive Assistant to COO

Dave-; Coppell (TX); On-site; USD 81,000 - 108,000; Full time

Benefits offered by this job

PTO increases with tenure

11 Company Holidays

Medical, dental, vision and voluntary

401k with company match after 6 months

On-site gym facility

Employee discounts on food and games

Job summary

Dave & Buster’s / Main Event is seeking an Executive Assistant to support the Chief Operating Officer. You will manage a complex calendar, coordinate extensive travel and field visits, and prepare executive materials to keep priorities and follow-up on track.

The ideal candidate will be highly resourceful, exercise excellent judgment, and thrive in a fast-paced environment with senior executives and field leaders across multiple markets.

Qualifications

• 5–7+ years of experience supporting a senior executive, preferably at the C-suite level.
• Exceptional organizational skills with strong attention to detail.
• Proven ability to manage a high-volume, complex executive calendar.
• Strong experience coordinating executive travel and multi-market itineraries.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and Office 365.
• Strong judgment and the ability to make decisions independently within appropriate parameters.
• Proven ability to manage multiple competing priorities with urgency and composure.
• Confidence interacting with executives, senior leaders, field teams, and external partners.
• High degree of professionalism, discretion, and confidentiality.
• A proactive, solution-oriented mindset with strong follow-through.

Responsibilities

• Strategically manage the COO’s complex calendar, ensuring time is aligned to the highest-priority business needs.
• Coordinate executive meetings, operating reviews, field visits, leadership meetings, one-on-ones, vendor meetings, and other key business engagements.
• Manage complex domestic travel, including flights, hotels, ground transportation, detailed itineraries, and last-minute changes.
• Coordinate store and market visits to help maximize the COO’s time in the field.
• Prepare agendas, presentations, briefing materials, reports, spreadsheets, and other executive-level documents.
• Support preparation for Executive Leadership Team meetings, business reviews, Board-related discussions, and other high-profile meetings as needed.
• Track key action items, decisions, commitments, and deadlines to help ensure follow-through across the Operations organization.
• Serve as a trusted point of contact for senior executives, field leadership, vendors, and external partners.
• Anticipate scheduling conflicts, travel disruptions, and competing priorities and proactively resolve issues.
• Coordinate leadership events, meetings, conferences, and other special programs.
• Handle highly confidential and sensitive information with discretion and professionalism.
• Support special projects and ad hoc business needs on behalf of the COO.

Skills

Calendar management

Travel coordination

Executive support

Multitasking

Written and verbal communication

Office 365 proficiency

Judgment and decision-making

Prioritization under pressure

Professionalism and confidentiality

Proactive problem solving

Tools

Microsoft Outlook

PowerPoint

Word

Excel

Teams

Office 365

Job description

Job Description:Dave & Buster’s is seeking a highly organized, proactive, and polished Executive Assistant to support the Chief Operating Officer.This role is a key partner to the COO and plays an important part in helping the Operations organization run effectively across a large, multi-unit business. The Executive Assistant will manage a complex calendar, coordinate extensive travel and field visits, prepare executive materials, support key leadership meetings, and ensure priorities, commitments, and follow-up remain on track.The ideal candidate is highly resourceful, exercises excellent judgment, anticipates needs before being asked, and thrives in a fast-paced environment where priorities can change quickly. This individual must be comfortable working closely with senior executives, field leaders, business partners, and teams across the organization.What You’ll DoStrategically manage the COO’s complex calendar, ensuring time is aligned to the highest-priority business needs.Coordinate executive meetings, operating reviews, field visits, leadership meetings, one-on-ones, vendor meetings, and other key business engagements.Manage complex domestic travel, including flights, hotels, ground transportation, detailed itineraries, and last-minute changes.Coordinate store and market visits to help maximize the COO’s time in the field.Prepare agendas, presentations, briefing materials, reports, spreadsheets, and other executive-level documents.Support preparation for Executive Leadership Team meetings, business reviews, Board-related discussions, and other high-profile meetings as needed.Track key action items, decisions, commitments, and deadlines to help ensure follow-through across the Operations organization.Serve as a trusted point of contact for senior executives, field leadership, vendors, and external partners.Anticipate scheduling conflicts, travel disruptions, and competing priorities and proactively resolve issues.Coordinate leadership events, meetings, conferences, and other special programs.Handle highly confidential and sensitive information with discretion and professionalism.Support special projects and ad hoc business needs on behalf of the COO.What We’re Looking For5–7+ years of experience supporting a senior executive, preferably at the C-suite level.Exceptional organizational skills with strong attention to detail.Proven ability to manage a high-volume, complex executive calendar.Strong experience coordinating executive travel and multi-market itineraries.Excellent written and verbal communication skills.Advanced proficiency in Microsoft Outlook, PowerPoint, Word, Excel, Teams, and Office 365.Strong judgment and the ability to make decisions independently within appropriate parameters.Proven ability to manage multiple competing priorities with urgency and composure.Confidence interacting with executives, senior leaders, field teams, and external partners.High degree of professionalism, discretion, and confidentiality.A proactive, solution-oriented mindset with strong follow-through.Preferred ExperiencePrevious experience supporting a COO, President, CEO, or other senior operating executive.Experience in a large, multi-unit restaurant, hospitality, entertainment, retail, or consumer-facing organization.Experience working with field-based leadership teams across multiple markets.Experience supporting executive leadership meetings, operating reviews, or Board-related materials.Experience coordinating complex travel schedules involving multiple cities or markets.You’ll Thrive in This Role If YouStay two steps ahead and anticipate what the COO will need next.Understand how to prioritize based on business impact and urgency.Are comfortable operating in a fast-moving, high-energy environment.Remain calm and solution-focused when schedules or priorities change.Take ownership and drive follow-through without needing constant direction.Build strong relationships across functions and levels of the organization.Sweat the details while still understanding the broader business context.Enjoy supporting an executive who spends significant time both in the field and with senior leadership.Take pride in helping the COO and Operations organization operate more effectively.WHAT’S IN IT FOR ME?:Dave & Buster’s / Main Event is an imaginative and dynamic company dedicated to creating innovative entertainment experiences that bring joy, laughter, and excitement to people of all ages. Our mission is to foster a culture of fun and creativity, and we take pride in our commitment to delivering memorable and unique entertainment solutions.Exclusive discounts on food and games at D&B & Main Event.Paid Time Off (PTO) that increases with tenure.11 Company Holidays (Including your Birthday) & 2 Floating Holidays per year.Medical, dental, vision and voluntary benefitsPart Time/Full Time benefits availableSub Benefits:Livongo, SurgeryPlus, and Telehealth benefits401k with company match following 6 months of employment.Buster’s Legacy Fund (Support Team Members during difficult Times)Employee Assistance Program (EAP) Offerings.Work out facility on-site.Employee Power Card | Free Video Games.We work hard, play hard and have FUN!Salary Range:80640-107520We are an equal opportunity employer and participate in E-Verify in states where required.