Executive Assistant & Customer Success Specialist (Hybrid)

Prompt Health; Hoboken (NJ); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salaries

Remote/hybrid environment

Flexible PTO

Medical, dental, and vision insurance

401k

Complimentary subscription to digital fitness classes

Job summary

Prompt Health in Hoboken is seeking a Customer Success Support Associate to assist the CS Vice President and team. This role involves a mix of executive assistant and operational support tasks, focusing on client onboarding and team organization.

The ideal candidate will have a therapy background, strong project management skills, and exceptional communication abilities. Benefits include competitive salaries, a remote/hybrid environment, and various healthcare options.

Qualifications

• Background and/or degree in the therapy industry.
• Proficient in project management software.
• Highly organized with a proactive approach.

Responsibilities

• Serve as executive assistant to the Vice President, handling scheduling and organization.
• Provide general operational support to the Customer Success team.
• Manage onboarding processes and ensure smooth client transitions.

Skills

Organizational skills

Communication skills

Project management

Proficiency in Microsoft Excel

Education

Degree in physical, occupational, or speech therapy

Tools

Asana

CRM software

Job description

Prompt Health in Hoboken is seeking a Customer Success Support Associate to assist the CS Vice President and team. This role involves a mix of executive assistant and operational support tasks, focusing on client onboarding and team organization.

The ideal candidate will have a therapy background, strong project management skills, and exceptional communication abilities. Benefits include competitive salaries, a remote/hybrid environment, and various healthcare options.