Executive Assistant & CS Operations Specialist (Remote)

Prompt; Hoboken (NJ); Hybrid; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive salaries

Remote/hybrid environment

401k

Commuter benefits

Health insurance

Wellness programs

Paid time off

Job summary

Prompt is seeking an Executive Assistant & Customer Success Support Associate in Hoboken to directly support the CS Vice President and the onboarding team. The role emphasizes organization, precise communication, and end-to-end onboarding project management, with frequent cross-functional liaison across sales, CS, and data transfer.

The ideal candidate thrives on structure, owns tasks end-to-end, and ensures accurate, timely execution of onboarding processes using Asana and Excel.

Qualifications

• Background in physical, occupational, or speech therapy preferred.
• Strong project management and organizational abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Provide executive assistance to the CS VP and support onboarding activities.
• Coordinate cross-functional tasks across sales, CS, and data transfer teams.
• Manage emails, calendars, and meeting logistics with attention to detail.
• Maintain onboarding project artifacts, CRM data, and reporting templates.
• Use Asana to organize work, track KPIs, and drive process improvements.
• Assist with client onboarding communications and slide deck preparation.

Skills

Highly organized

Excellent communication

Cross-functional collaboration

Project management mindset

Education

Degree in therapy-related field or equivalent

Tools

Asana

Microsoft Excel

Job description

Prompt is seeking an Executive Assistant & Customer Success Support Associate in Hoboken to directly support the CS Vice President and the onboarding team. The role emphasizes organization, precise communication, and end-to-end onboarding project management, with frequent cross-functional liaison across sales, CS, and data transfer.

The ideal candidate thrives on structure, owns tasks end-to-end, and ensures accurate, timely execution of onboarding processes using Asana and Excel.