Executive Assistant & Clinic Operations Lead

American Family Care Omaha; Omaha (NE); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Bonus based on performance

Competitive salary

Job summary

AFC Urgent Care in Omaha, NE seeks an Executive Assistant to the Owner / Administrative Operations Coordinator who is highly organized, proactive, and discreet. You will serve as a trusted extension of the clinic owner, handling executive support, patient communication, scheduling, referrals, and daily administrative operations at the front desk.

This role blends hands-on front-desk duties with strategic coordination; you’ll lead with professionalism, confidentiality, and independent judgment,

Qualifications

• Minimum 3 years of administrative, executive assistant, medical office, or healthcare coordination experience.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Professional telephone etiquette and exceptional customer service.
• Ability to multitask and prioritize responsibilities.
• Strong problem-solving skills and independent judgment.
• Ability to handle confidential information professionally.
• Proficiency with computers, scheduling software, and Microsoft Office.
• Dependable, punctual, self-motivated, and capable of working independently.

Responsibilities

• Serve as the primary administrative liaison between ownership, employees, patients, and outside organizations.
• Represent the owner's established expectations, policies, and standards.
• Monitor daily clinic activities and identify operational concerns.
• Communicate employee issues, patient complaints, and clinic concerns directly to ownership.
• Track administrative projects, deadlines, and management follow-through.
• Prepare daily operational updates and reports.
• Assist with implementing administrative improvements.
• Maintain confidentiality regarding sensitive business and employee information.
• Handle front-desk interactions with patients and staff professionally.
• Collaborate with the Center Administrator to improve clinic operations.

Skills

Excellent communication

Organizational skills

Multitasking

Problem-solving

Confidentiality

MS Office proficiency

Independent judgment

Scheduling software

Dependable

Education

Experience in healthcare coordination

Tools

Microsoft Office

Scheduling software

Job description

AFC Urgent Care in Omaha, NE seeks an Executive Assistant to the Owner / Administrative Operations Coordinator who is highly organized, proactive, and discreet. You will serve as a trusted extension of the clinic owner, handling executive support, patient communication, scheduling, referrals, and daily administrative operations at the front desk.

This role blends hands-on front-desk duties with strategic coordination; you’ll lead with professionalism, confidentiality, and independent judgment,