Clinic Administrator / Clinic Manager

American Family Care Hopkins and Maple Grove; Cape Girardeau (MO); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Employee referral incentives

Great small business work environment

Job summary

A leading urgent care provider in Cape Girardeau is seeking a dedicated Clinic Administrator to oversee daily operations and ensure exceptional patient care. The ideal candidate will manage staff, ensure compliance with regulations, and thrive in a fast-paced environment. Responsibilities include recruitment, training, and performance evaluations. An ideal candidate will possess strong clinical experience and interpersonal skills, making a positive impact in the healthcare space. Opportunities for growth and a supportive workplace culture await those interested in joining our mission.

Qualifications

• Minimum of two years experience in a supervisory role in a medical office preferred.
• A minimum of two years experience on clinical side of a medical clinic.

Responsibilities

• Recruit and onboard various roles in the clinic.
• Supervise non-provider staff performance evaluations.
• Ensure compliance with policies and regulations.
• Lead staff meetings and programs.
• Monitor patient satisfaction and concerns.

Skills

Clinical experience as RN, LPN or CMA

Strong interpersonal skills

Problem-solving skills

Ability to multitask

Customer service orientation

Education

Bachelor's degree in Health Care Management

Job description

Future Opening: Clinic Administrator / Clinic Manager

Replies within 24 hours

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance
• Paid time off
• Health insurance
• Employee referral incentives
• Great small business work environment

Job Summary

AFC Urgent Care is seeking a dedicated and organized Clinic Administrator to lead daily operations at one of our dynamic locations. The ideal candidate will play a pivotal role in ensuring the clinic delivers exceptional patient care while maintaining operational efficiency. As the Clinic Administrator, you will oversee clinic staff, manage scheduling, and ensure compliance with medical regulations and company policies. This role requires strong leadership skills, attention to detail, and the ability to work in a fast-paced healthcare environment. If you thrive in a patient-centered setting and are passionate about creating a positive workplace culture, we encourage you to apply.

Responsibilities

• Recruit, hire, and complete onboarding processes and training for various roles; front office medical receptionist, medical assistant, x-ray, and other positions
• Supervise, evaluate, and execute performance evaluations of non-provider staff
• Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered
• Ensure staff compliance with company policies and procedures and state and federal rules and regulations
• Lead and organize staff meetings, daily huddles, and in-service programs
• Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools
• Ensure compliance with front office procedures and accuracy of financial transactions
• Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies
• Monitor various key performance indicators and put programs in place for continual improvement

Qualifications

• Clinical experience as an RN, LPN or CMA along with Supervisory clinical experience.
• OR
• Bachelors degree in Health Care Management.
• A minimum of two years experience working in a supervisory role in a medical office preferred
• A minimum of two years experience working on clinical side of a medical clinic
• Strong interpersonal, communication, and problem‑solving skills.
• Ability to multitask and adapt in a fast‑paced medical setting.
• Ability to deliver high levels of customer service and achieve customer satisfaction
• Understanding of compliance and regulatory guidelines
• Knowledge of medical billing, compliance, and operational best practices is a plus.

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk‑in basis. Our state‑of‑the‑art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in‑house x‑ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF).

Compensation: $55,000.00 - $80,000.00 per year

PS: It’s All About You!

American Family Care has pioneered the concept of convenient, patient‑centric healthcare. Today, with more than 400 clinics and 1200 in‑network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest‑growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company‑owned or franchise location. Each franchise‑owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company‑owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

Do you have medical practice supervisory or management level experience? *

This position may require you to work certain evenings (for marketing/events) and/or Saturdays. Can you work this schedule? *

If you have a college degree, what is your degree in? *

I was referred to this position by a current employee