Executive Assistant - CAB

First Citizens Bank; Phoenix (AZ); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Remote work flexibility

Job summary

First Citizens Bank is seeking an Executive Assistant to support an executive and department in a remote role, with preference for candidates within commuting distance to Phoenix, AZ. The role handles scheduling, reporting, file maintenance, logistics, and high-level administrative duties.

The ideal candidate will have a Bachelor's degree with 1 year of experience or a high school diploma with 5 years in advanced administration, strong MS Office/Teams skills, and outstanding communication.

Qualifications

• Bachelor’s degree and 1 year of experience OR high school/GED with 5 years of advanced admin experience.
• Banking experience preferred.
• Proficiency in Microsoft Office and Teams.

Responsibilities

• Support complex administrative tasks and resolve issues that affect executive performance.
• Prepare and maintain records, manage documentation and data reporting.
• Manage executive calendar, meetings, travel, and related logistics.
• Act as liaison with stakeholders, associates, and third parties on behalf of the executive.

Skills

Customer Service Skills

Builds Productive Relationships

Detail Oriented

Organization skills

Prioritization skills

Education

Bachelor's Degree and 1 years' experience

High School Diploma or GED/Equivalent and 5 years' experience in Advanced Administrative

Tools

Microsoft Office

Teams

Job description

Overview

This is a remote role that may be hired in AZ, it is preferred that the candidate is in a commutable distance to Phoenix, AZ.

Overview

This is a remote role that may be hired in AZ, it is preferred that the candidate is in a commutable distance to Phoenix, AZ.

The Executive Assistant - CAB performs critical administrative duties at an advanced complexity level for an executive and their corresponding department. Represents the executive and serves as the main point of contact, interfacing with stakeholders, associates, and third parties. Coordinates scheduling and resolves issues to maximize leadership time and efforts. Responsible for reporting, file maintenance, logistics, and administrative duties that serve the effectiveness of the executive leadership team.

Responsibilities & Qualifications

Duties & Responsibilities

Support - Responsible for complex assistance and support, assessing and resolving issues that affect executive performance. Maintains in-depth knowledge of company operations, policies, and procedures to solve challenges before they elevate. Manages highly confidential and critical projects to allow executive focus on high-priority items.

Documentation - Prepares and maintains a variety of records, performs activities including faxing, copying, and filing. Provides financial and business data management. Compiles information and utilizes reports to bring key factors to executive attention.

Scheduling - Manages executive calendar on a daily and weekly basis to ensure focus on the highest priority and impact areas. Coordinates all planning and preparation aspects of meetings, travel plans, and other events, arranging necessary logistics and materials.

Communication - Manages incoming and outgoing communications. Collaborates successfully with management and associates in completion of daily administration duties. Acts as a liaison to stakeholders, associates, and third parties on the executive’s behalf.

Position Specific Skills

• Customer Service Skills
• Builds Productive Relationships
• Detail Oriented
• Organization skills
• Prioritization skills

Qualifications

Minimum Required Education and Experience: Bachelor's Degree and 1 years' experience OR High School Diploma or GED/Equivalent and 5 years' experience in Advanced Administrative

Preferred Qualifications

• Experience in banking
• Proficient in Microsoft Office and Teams
• Strong communication skills both written and oral
• The ideal candidate will have strong organizational and time management skills, exceptional attention to detail, and the ability to successfully manage multiple tasks and competing priorities. They will be a relationship-builder who fosters strong partnerships, works effectively in a collaborative team environment, and consistently delivers high-quality results.
• Ability to attend meetings in office, as needed.

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.