Executive Administrative Assistant

Testing Site - JPMC; Wilmington (DE); On-site; USD 60,000 - 90,000; Full time

Job summary

Testing Site - JPMC is seeking an Executive Assistant to support the Community & Community Banking team in a fast-paced environment. You will manage calendars, screen calls, coordinate meetings and travel, and produce high-quality communications for senior leaders.

The role requires at least five years of administrative experience, discretion with confidential information, and strong MS Office skills. Five days in the office is expected, with no hybrid option.

Qualifications

• At least five years of administrative experience.
• Advanced ability to organize and manage time with business needs.
• Discretion and good judgment in confidential situations, with senior management interaction.
• Strong interpersonal, written, and oral communication skills.
• Strong proficiency in Microsoft Office (Outlook, PowerPoint, Teams, Excel).
• Excellent telephone etiquette and ability to manage competing priorities (calendar management).
• Ability to operate in a matrix environment with competing priorities and deliverables.

Responsibilities

• Maintain complex and detailed calendars.
• Screen incoming calls and determine priority with discretion.
• Coordinate internal and external meetings and travel.
• Arrange and coordinate domestic and international travel.
• Organize internal and external events including catering and transportation.
• Process invoices and T&E expense claims per policy.
• Assist with staff onboarding and off-boarding (equipment setup, system access).
• Produce high quality emails and messages to all levels of the organization.
• Maintain department documents including org charts and executive bios.
• Handle routine activities independently and flag delays in advance.
• Assist in editing spreadsheets and presentations for client meetings.

Skills

Administrative experience

Time management

Discretion & judgment

Communication skills

Microsoft Office proficiency

Telephone etiquette

Matrix environment management

Education

Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Become an integral part of Community & Community Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality.

As an Executive Assistant in Community & Community Banking, you will need to work well in a team environment, be able to represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine also includes interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Maintain complex and detailed calendars
• Screen incoming calls and determine the level of priority, while using caution in dispensing information
• Manage the coordination and logistics of both internal and external meetings
• Arrange and coordinate complicated domestic and international travel
• Organize all aspects of internal and external events, including catering and transportation
• Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are processed within provided guidelines
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Produce high quality emails and messages to individuals at all levels of the organization
• Maintain department documents, including current organizational charts and Executive Bio’s
• Handle regular activities without prompting, and advise in advance with issues or delays
• Assist in editing spreadsheets and presentations, including printing and binding, for client meetings

Required qualifications, capabilities and skills

• At least five years of administrative experience
• Advanced ability to organize and time management with business needs
• Discretion and good judgment in confidential situations, and proven experience interacting with senior management
• Strong interpersonal, written, and oral communication skills
• Strong proficiency in Microsoft Office (Outlook, Power Point, Teams, Excel)
• Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management
• Manage in a matrix environment with competing priorities and deliverables

Preferred qualifications, capabilities and skills

• Experience supporting at the Managing Director level (or equivalent) or above
• College degree is a plus
• Project Management skills is plusBusiness acumen with managing in a scorecard environment
• Experience in Retail or related industry a plus

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options.