Executive Assistant - CAB

First Citizens Bank; Phoenix (AZ); Remote; USD 50,000 - 70,000; Full time

Job summary

First Citizens Bank is seeking an Executive Assistant - CAB to support an executive and the department, handling complex administrative tasks, confidential projects, and interaction with stakeholders and third parties. You will manage the executive calendar, coordinate meetings and travel, and prepare reports and materials to maximize leadership time.

The role requires a Bachelor's degree with 1+ year of experience, or a high school diploma with 5+ years in advanced administrative support.

Qualifications

• Bachelor's Degree and 1 year of experience OR High School Diploma or GED/Equivalent and 5 years of experience in Advanced Administrative work.

Responsibilities

• Support complex executive assistance and resolve issues affecting performance.
• Maintain in-depth knowledge of company operations, policies and procedures.
• Manage confidential and critical projects to keep executives focused on priorities.
• Prepare and maintain records, perform faxing, copying and filing, and manage financial data.
• Schedule executive calendars daily and weekly, plan meetings and travel, and coordinate logistics.

Skills

Customer service

Relationship building

Detail oriented

Organizational skills

Prioritization

Education

Bachelor's degree + 1 year

High school diploma or GED + 5 years

Tools

Microsoft Office

Microsoft Teams

Job description

Overview

This is a remote role that may be hired in AZ, it is preferred that the candidate is in a commutable distance to Phoenix, AZ.

The Executive Assistant - CAB performs critical administrative duties at an advanced complexity level for an executive and their corresponding department. Represents the executive and serves as the main point of contact, interfacing with stakeholders, associates, and third parties. Coordinates scheduling and resolves issues to maximize leadership time and efforts. Responsible for reporting, file maintenance, logistics, and administrative duties that serve the effectiveness of the executive leadership team.

Responsibilities & Qualifications

Duties & Responsibilities: Support - Responsible for complex assistance and support, assessing and resolving issues that affect executive performance. Maintains in-depth knowledge of company operations, policies, and procedures to solve challenges before they escalated. Manages highly confidential and critical projects to allow executive focus on high-priority items. Documentation - Prepares and maintains a variety of records, performs activities including faxing, copying, and filing. Provides financial and business data management. Compiles information and utilizes reports to bring key factors to executive attention. Scheduling - Manages executive calendar on a daily and weekly basis to ensure focus on the highest priority and impact areas. Coordinates all planning and preparation aspects of meetings, travel plans, and other events, arranging necessary logistics and materials. Communication - Manages incoming and outgoing communications. Collaborates successfully with management and associates in completion of daily administration duties. Acts as a liaison to stakeholders, associates, and third parties on the executive’s behalf.

Position Specific Skills

Customer Service Skills

Builds Productive Relationships

Detail Oriented

Organization skills

Prioritization skills

Qualifications

Minimum Required Education and Experience: Bachelor's Degree and 1 years' experience OR High School Diploma or GED/Equivalent and 5 years' experience in Advanced Administrative

Preferred Qualifications

• Experience in banking


• Proficient in Microsoft Office and Teams


• Strong communication skills both written and oral


• The ideal candidate will have strong organizational and time management skills, exceptional attention to detail, and the ability to successfully manage multiple tasks and competing priorities. They will be a relationship-builder who fosters strong partnerships, works effectively in a collaborative team environment, and consistently delivers high-quality results.


• Ability to attend meetings in office, as needed.

Additional Information

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.