Executive Assistant

Lance; Oregon; Hybrid; USD 80,000 - 130,000; Full time

Benefits offered by this job

Lunch provided

Health insurance

Job summary

Lance, a fast-growing AI-enabled hospitality startup, is hiring an Executive Assistant to support the CEO and leadership team. You will manage day-to-day operations, calendar and communications to keep leadership focused on customers and growth.

Responsibilities include coordinating meetings and travel, supporting events, onboarding new hires, handling expenses, and working with finance and legal on contracts and SOC 2, ISO, HIPAA, and PCI tasks.

Qualifications

• Bachelor's degree from a strong school.
• Demonstrated discretion with sensitive information.
• Excellent written and verbal communication.

Responsibilities

• Coordinate meetings and travel arrangements.
• Set up meetings with customers, investors, and internal teams; book travel.
• Organize events, conferences, and team gatherings.
• Handle expenses, receipts, and vendor coordination.
• Assist with onboarding and new hire logistics.
• Support operations, admin, and compliance tasks.

Skills

Highly organized

Fast and reliable

Discreet with sensitive information

Clear writer

Proactive

AI tool usage

Education

Bachelor's degree from a strong school

Job description

Help keep Lance running as it continues to scale.

About Lance

Lance (YC W26) builds autonomous AI agents that run hotel operations end to end. They answer guest calls and messages and coordinate the front desk, housekeeping and maintenance across hotel systems. We work with leading hotel groups across brands like Marriott, Hilton and Hyatt. We've gone from $0 to $2M+ ARR and are live at 50+ properties in the U.S. Our agents don't just assist. They execute. We're based in San Francisco, and this role can be in person or remote.

Total Compensation

$80K–$130K total compensation (cash, equity, bonus)

Role Overview

We're hiring an Executive Assistant to support our CEO and leadership team. You'll handle the day-to-day execution that keeps the company moving, so leadership can stay focused on customers and growth.

What You'll Do

• Coordinate meetings and travel.
• Set up customer, investor and internal meetings, and book travel that just works.
• Help run events.
• Support conferences, customer dinners and team events from planning to day-of.
• Handle expenses and vendors.
• Track receipts, keep records clean, and coordinate with vendors on scheduling and follow-ups.
• Support new hires.
• Coordinate onboarding logistics so new teammates are set up from day one.
• Support operations and admin.
• Help keep the systems and policies running behind a fast-growing company.
• Support legal and compliance.
• Help manage contracts and agreements, and support our SOC 2, ISO, HIPAA and PCI work.
• Support finance.
• Help with billing, payables, bookkeeping and insurance alongside our outside partners.
• Automate the busywork.
• Use AI to turn repetitive admin into faster, repeatable processes.
• Support cross-functional projects.
• Help on special projects across the company and fill gaps where needed.

What We're Looking For

• A degree from a strong school
• Highly organized, fast and reliable, and you close loops the same day
• Discreet with sensitive information
• A strong, clear writer
• Proactive, and you anticipate needs before anyone asks
• Uses AI tools to work more efficiently and automates processes or workflows

Preferred

• Experience supporting a CEO or executive team at a startup, VC firm or bank

Why This Role

• Work directly with the CEO and founders
• High ownership from day one at a company with real traction
• Grow with the company as it scales

Benefits

• Lunch provided
• Health insurance: medical, dental and vision