Executive Admin & Front Desk Support

PlayCore; Carrollton (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

PlayCore in Carrollton, GA, is seeking an administrative receptionist to handle front-desk duties, answer and route calls, prepare manuals and paperwork, and support the General Manager as needed. You will coordinate mail, emails, and guest services while maintaining an organized reception area.

The role requires timely communication, attention to confidentiality, and the ability to manage multiple tasks in a busy plant environment. This is a full-time on-site position with standard office hours.

Responsibilities

• Answer all inbound calls and direct them to the appropriate party.
• Prepare installation manuals for Plant 1 and Plant 2; production paperwork for Plant 1; occasional fabric drawings for Cut & Sew.
• Prepare claims paperwork (warranty, miss-ship, damaged product) and deliver to the appropriate department Lead person.
• Be available to assist our General Manager when needed.
• Address emails as quickly as possible.
• Greet and direct visitors to the appropriate person/department.
• Take care of preparations for guests and special functions.
• Coordinate mail and front office deliveries and distribute.
• Ensure reception area is organized and clean.
• Create and export instruction manuals (aka Customer packets) into the OMS (Ft. Payne) drive.
• Send pre-shipment Installation information via email for full play structures, full shades and shelters that are scheduled to ship within the next 7-days of report.
• Manage confidential information, such as financial and employee related.
• Other duties may be assigned by Manager or Supervisor.

Job description

PlayCore in Carrollton, GA, is seeking an administrative receptionist to handle front-desk duties, answer and route calls, prepare manuals and paperwork, and support the General Manager as needed. You will coordinate mail, emails, and guest services while maintaining an organized reception area.

The role requires timely communication, attention to confidentiality, and the ability to manage multiple tasks in a busy plant environment. This is a full-time on-site position with standard office hours.