Exchange & SaaS Support Engineer - Hybrid NYC/Boston/SC

Akaasa Technologies

New York (NY)

Hybrid

USD 62,000 - 90,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Akaasa Technologies is seeking an Exchange & SaaS Support Engineer to join a hybrid team in NYC, Boston, or Fort Mill. You will provide hands-on support for Microsoft 365 apps, including Exchange Online, Outlook, Teams, OneDrive, and Box, with exposure to ServiceNow tickets and PowerShell automation.

Ideal candidates bring 2+ years of end-user support for Outlook/Teams, Box administration, and experience with PowerShell scripting to automate recurring tasks, plus strong customer service and

Qualifications

2+ years end-user support for Outlook.
2+ years end-user support for Teams.
2+ years Box administration and end-user troubleshooting.
1-2 years working with ServiceNow.
1-2 years administering and supporting OneDrive.
1+ year creating and modifying PowerShell scripts.

Skills

Troubleshooting

Customer service

Communication

On-call support

Tools

Exchange Online

Outlook

Teams

OneDrive

Box

ServiceNow

PowerShell

Job description

Ideal candidates bring 2+ years of end-user support for Outlook/Teams, Box administration, and experience with PowerShell scripting to automate recurring tasks, plus strong customer service and

Get your free, confidential resume review.

or drag and drop your file here.