Excel-Savvy Customer Service & Order Coordinator

Keystone Distinction Group; Menomonee Falls, Northern (WI, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Keystone Distinction Group in Menomonee Falls, WI, is seeking a Customer Service Representative to support customers and keep information flowing across a busy manufacturing operation.

This role acts as an information hub, managing orders and forecasts, working in Excel, tracking priorities, and coordinating with production and other departments to resolve issues.

If you are organized, comfortable with Excel, and able to multitask without losing attention to detail, this could be a great fit.

Qualifications

• Experience managing orders and forecasts.
• Able to coordinate with production and other teams.
• Strong Excel skills for organizing data.
• Maintains accurate customer and order information.

Responsibilities

• Manage customer orders, forecasts, changes and priorities.
• Coordinate with production, purchasing and other internal teams.
• Respond to customer questions regarding orders and timing.
• Triages competing priorities to drive issue resolution.
• Build strong relationships with customers and coworkers.

Skills

Customer service

Organization

Multitasking

Communication

Tools

Excel

Job description

Keystone Distinction Group in Menomonee Falls, WI, is seeking a Customer Service Representative to support customers and keep information flowing across a busy manufacturing operation.

This role acts as an information hub, managing orders and forecasts, working in Excel, tracking priorities, and coordinating with production and other departments to resolve issues.

If you are organized, comfortable with Excel, and able to multitask without losing attention to detail, this could be a great fit.