ERP-Savvy CSR: Sales & Operations Support

Affiliated Recruiters Network; Menomonee Falls (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Our client in Menomonee Falls is seeking a Customer Service Representative to join their 125-person team. The CSR serves as an information hub between sales, operations and customers, managing orders and forecasts and coordinating with production and external suppliers.

The role relies heavily on Excel and the Epicor ERP to track priorities and data, ensuring attention is focused where needed when multiple items move simultaneously. This position offers variety and a supportive team environment.

Qualifications

• Experience handling customer orders and forecasts.
• Strong Excel skills and ERP usage.
• Ability to prioritize under pressure.

Responsibilities

• Manage customer orders and forecasts.
• Utilize Excel and Epicor ERP for data tracking.
• Coordinate with production and suppliers to prioritize work.
• Act as information hub between sales, ops, and customers.

Skills

Excel

ERP Epicor

Order management

Forecasting

Production coordination

Job description

Our client in Menomonee Falls is seeking a Customer Service Representative to join their 125-person team. The CSR serves as an information hub between sales, operations and customers, managing orders and forecasts and coordinating with production and external suppliers.

The role relies heavily on Excel and the Epicor ERP to track priorities and data, ensuring attention is focused where needed when multiple items move simultaneously. This position offers variety and a supportive team environment.