Exam Services Program Assistant

Ohio State University; United States; On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

State retirement plan or equivalent

Job summary

The Ohio State University is seeking an Exams Services Program Assistant to coordinate accommodated exams and improve assessment accessibility on campus. You will oversee daily operations, proctor exams, and on-board/train 35+ student employees as shift lead for Exams Services.

Working within Student Life Disability Services, you will collaborate with faculty, staff, and technology teams to implement accommodations, ensure security, and support finals logistics on and off-site.

Qualifications

• Associate degree or equivalent education/experience required.
• 2 years in social or student services environment.
• Strong interpersonal, communication, and organizational skills.
• Ability to multi-task effectively.
• Experience with Microsoft Office, Outlook, and databases.
• Customer service experience and teamwork ability.
• Experience working with individuals with disabilities.

Responsibilities

• Coordinate accommodated exams for students with disabilities.
• Oversee daily/shift operations of Exam Services area, supervise 35+ student employees.
• Proctor and coordinate 20,000+ accommodated exams annually.
• Lead exams data management improvements with SLDS and Tech Services.
• Ensure test integrity and security; coordinate finals on/off-site.

Skills

Interpersonal skills

Communication

Organizational skills

Multi-tasking

Customer service

Teamwork

Diversity awareness

Supervisory experience

Disability awareness

Experience with individuals with disab

Education

Associate’s Degree

Bachelor’s Degree

Tools

Microsoft Office

Outlook

Databases

Job description

Job Title

Exam Services Program Assistant

Department

Student Life | Disability Services

Job Description

The Exam Services Program Assistant works with students, staff, and faculty to coordinate accommodated exams and to improve the accessibility of academic assessments on campus with the ultimate goal of ensuring that students with disabilities have full access to their university experience. Oversees daily/shift operations of the Exam Services area within Student Life Disability Services (SLDS); serves as primary dayshift back up and delegate for Exams Services Assistant Director duties; performs operational planning, database coordination, and proctoring of 20,000+ accommodated exams annually for students with disabilities; performs the daily coordination of exam accommodations, including but not limited to: extended time, distraction‑reduced environments, assistive technology, accessible formats, and staff readers/scribes; on‑boards, trains, and serves as shift manager for 35+ student employees, as well as volunteers and temporary employees; serves as Exams Services lead representative on hardware, software, and data management improvement initiatives in collaboration with Student Life Technology Services; communicates with students, faculty, and staff to implement accommodated exams; aids with the coordination and implementation of finals on and off‑site; supports Exam Services Assistant Director in ensuring the office’s test integrity and security efforts.

Qualifications Required

• Associate’s Degree or equivalent years of education or experience;
• 2 years’ experience working in a social services or student services environment;
• proven interpersonal, communication, and organizational skills;
• ability to multi‑task;
• working knowledge of Microsoft Office, Outlook, and databases;
• experience working in a team;
• customer service experience;
• experience working with diverse individuals;
• supervisory experience;
• experience working with individuals with disabilities.
• Successful completion of background check for final candidate.

Desired

• Bachelor’s Degree;
• 4 or more years relevant experience;
• experience working with college students in a higher education environment;
• experience with accessibility software;
• experience with exam administration.

Additional Information

Targeted hiring range is $18.56 to $24.09/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.

Career Roadmap Designation

https://hr.osu.edu/career-roadmap/

Function

Student Life

Sub Function

Accessibility

Career Level

Techincal 3

Office of Student Life Mission Statement

The Office of Student Life fosters students’ development, learning, well‑being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location

Baker Hall (0095)

Position Type

Regular

Scheduled Hours

40

Shift

Varying Shifts

Background Check Note

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Benefits

• Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
• Paid time off, including sick and vacation time and 11 holidays.
• State retirement plan or an alternative retirement plan, both with generous employer contributions.

Thank you

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. For answers to additional questions please review the frequently asked questions.

Equal Opportunity Statement

The university is an equal opportunity employer, including veterans and disability.

Visa Sponsorship

Ohio State will not sponsor applicants for work visas for this position.