Exam Services Program Assistant

The Ohio State University; North Carolina; On-site; USD 26,000 - 33,000; Full time

Job summary

The Ohio State University is seeking an Exam Services Program Assistant to coordinate accommodated exams and improve accessibility of assessments on campus. You will oversee daily operations in SLDS, proctor a large volume of exams, and lead a team of 35+ student employees and volunteers.

Responsibilities include coordinating accommodations (extended time, distraction-reduced environments, assistive tech, accessible formats, readers/scribes) and collaborating with ITS to enhance hardware,

Qualifications

• Required: Associate’s Degree or equivalent years of education or experience; 2 years’ experience in social/services environment; strong interpersonal and organizational skills; ability to multi-task; working knowledge of Microsoft Office, Outlook, and databases; customer service experience; supervisory experience; experience with individuals with disabilities.
• Desired: Bachelor’s Degree; 4+ years relevant experience; experience with accessibility software; experience with exam administration.

Responsibilities

• Coordinate accommodated exams for students, staff and faculty.
• Oversee daily/shift operations of the Exam Services area in SLDS.
• Serve as primary dayshift backup and delegate for Exams Services Assistant Director duties.
• Plan operations, coordinate databases, and proctor 20,000+ accommodated exams annually.
• On-board and train 35+ student employees and volunteers; act as shift manager.
• Collaborate with Student Life Technology Services on hardware, software, and data management improvements.
• Communicate with students, faculty and staff to implement accommodations.
• Assist with coordination of finals on- and off-site; support test integrity and security.

Skills

Interpersonal skills

Communication

Organizational skills

Multitasking

Customer service

Team supervision

Collaboration with diverse individuals

Education

Associate degree or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office

Outlook

Databases

Job description

Job Title:

Exam Services Program Assistant

Department:

Student Life | Disability Services

The Exam Services Program Assistant works with students, staff, and faculty to coordinate accommodated exams and to improve the accessibility of academic assessments on campus with the ultimate goal of ensuring that students with disabilities have full access to their university experience. Oversees daily/shift operations of the Exam Services area within Student Life Disability Services (SLDS); serves as primary dayshift back up and delegate for Exams Services Assistant Director duties; performs operational planning, database coordination, and proctoring of 20,000+ accommodated exams annually for students with disabilities; performs the daily coordination of exam accommodations, including but not limited to: extended time, distraction-reduced environments, assistive technology, accessible formats, and staff readers/scribes; on-boards, trains, and serves as shift manager for 35+ student employees, as well as volunteers and temporary employees; serves as Exams Services lead representative on hardware, software, and data management improvement initiatives in collaboration with Student Life Technology Services; communicates with students, faculty, and staff to implement accommodated exams; aids with the coordination and implementation of finals on and off-site; supports Exam Services Assistant Director in ensuring the office’s test integrity and security efforts.

Qualifications

Required: Associate’s Degree or equivalent years of education or experience; 2 years’ experience working in a social services or student services environment; proven interpersonal, communication, and organizational skills; ability to multi-task; working knowledge of Microsoft Office, Outlook, and databases; experience working in a team; customer service experience; experience working with diverse individuals; supervisory experience; experience working with individuals with disabilities. Successful completion of background check for final candidate.

Desired: Bachelor’s Degree; 4 or more years relevant experience; experience working with college students in a higher education environment; experience with accessibility software; experience with exam administration.

Additional Information

Targeted hiring range is $18.56 to $24.09/hr. The offer for this position will fall within this range based on internal equity, the unit’s available budget, and the selected candidate’s qualifications.

Career Roadmap Designation

https://hr.osu.edu/career-roadmap/

Function: Student Life

Sub Function: Accessibility

Career Level: Techincal 3

Ohio State will not sponsor applicants for work visas for this position.

Office of Student Life Mission Statement:

The Office of Student Life fosters students’ development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Location:

Baker Hall (0095)

Position Type:

Regular

Scheduled Hours:

40

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.