Exam Proctor & Test Center Administrator - Flexible Hours

PSI Services LLC; Colorado; On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Competitive benefits (medical, dental,

Job summary

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) at our West Springfield, MA site. This entry-level role provides training and focuses on maintaining exam integrity and delivering a smooth experience for every test taker.

Responsibilities include welcoming test takers, verifying IDs, setting up workstations, and assisting with accessibility needs. The position offers full benefits and a schedule that includes weekdays and Saturday shifts.

Qualifications

• High school diploma or equivalent is required.
• US citizenship is required.
• Customer service experience preferred (training provided).
• Strong communication skills and attention to detail are essential.
• Ability to remain calm under pressure and handle sensitive situations.

Responsibilities

• Welcome test takers and explain testing procedures clearly.
• Verify IDs and maintain exam security protocols.
• Set up workstations and troubleshoot technical issues with internal teams.
• Supervise exams and ensure compliance with PSI policies.
• Perform opening/closing procedures and light housekeeping (e.g., sanitizing workstations).
• Troubleshoot with internal departments to fix technical issues in the Test Center.
• Provide support for test takers with accessibility needs.

Skills

Communication skills

Attention to detail

Customer service experience

Calm under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

PSI Services LLC is seeking a Test Center Administrator (Exam Proctor) at our West Springfield, MA site. This entry-level role provides training and focuses on maintaining exam integrity and delivering a smooth experience for every test taker.

Responsibilities include welcoming test takers, verifying IDs, setting up workstations, and assisting with accessibility needs. The position offers full benefits and a schedule that includes weekdays and Saturday shifts.