EVS Attendant

Parx Casino; Bensalem Township (Bucks County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical/Dental/Vision after 90 days

Paid Time off

401K with company match

Free Uniforms and Parking

Tuition Reimbursement

Employee Dining Room

Team Member Assistance Fund

Brightfunds Match program

Job summary

Parx Casino in Bucks County, PA seeks a guest services-focused casino attendant responsible for cleanliness and assisting guests. You will wipe, polish, and maintain public areas, monitor carpet and furnishings, and provide information on hours, events, and amenities.

Excellent interpersonal skills, ability to lift and stand for 8 hours, and flexibility to work weekends and holidays are required. We offer full-time roles with benefits and a team-friendly environment.

Qualifications

• Must have outstanding interpersonal, communication, and customer service skills.
• Must have strong attention to detail and ability to document information clearly.
• Must be able to walk, bend, lift, kneel, stand, push, and pull during an 8 hour shift.

Responsibilities

• Ensure casino and public areas are spotless, fully functional, and aesthetically pleasing for customers.
• Provide information relating to player cards, marketing events, gaming products, hours of operation, and other services and amenities.
• Assist guests with service needs on the casino floor and coordinate with other departments as needed.
• Develop knowledge of company facilities, promotions, and events to answer guest questions.
• Perform duties with courtesy and enthusiasm to enhance guest experience.

Skills

Interpersonal skills

Customer service

Attention to detail

Flexibility

Education

High School Diploma or G.E.D.

Job description

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Ensures that the casino and public areas are spotless, fullyfunctional, and aesthetically pleasing for customers, while servingas and information and service ambassador for the company.

• Performs all duties and tasks with courtesy and enthusiasm,and adds to the overall environment of fun and excitement for customers.
• Wipes, polishes, cleans, and details specific areas of thebuilding during the assigned shift.
• Removes debris and trash from areas to keep the physicalproperty in spotless condition. Monitors and troubleshoots thephysical condition of carpeting, upholstery, and other furnishingsand equipment in assigned areas, and reports items in need of repair.
• Provides customers with information relating to player cards,marketing events, gaming products, hours of operation, and otherservices and amenities.
• Able to discern above standard versus below standard guestservice conditions and react appropriately.
• Proactively recognizes opportunities for an improved guestexperience and executes or makes suggestions to management.
• Acts as a service liaison with other departments, and contactsthe appropriate team member/job classification to assist customerswith various service needs on the casino floor.
• Develop and maintain a knowledge of all Company facilities aswell as marketing promotions and events and be prepared to answerguests’ questions accordingly
• Performs all other duties as assigned.

We are proud to be an EEO/AA employer M/F/D/V. We maintain adrug-free workplace and perform pre-employment substance abuse testing.

Experience and Skills

• High School Diploma or G.E.D. required. Must have outstandinginterpersonal, communication, and customer service skills.
• Must have strong attention to detail. Must be able to documentand articulate information clearly.
• Demonstrated ability to learn and communicate a variety ofinformation to customers regarding casino products and services.Must be able to walk, bend, lift, kneel, stand, push, and pull,during an 8 hour shift.
• Must be able to work a variety of shifts, weekends, andholidays as needed.

CompanyBenefits include (please note that some are reserved for Full Time TeamMembers only):

• Medical/Dental/Vision after 90 days of continuous full time service
• Paid Time off (Vacation, Sick, Holidays)
• 401K with partial company match(after 6 months of employment -both FT and PT)
• Short and Long Term Disability (after a qualifying period)
• Employee Dining Room
• Free Uniforms and Parking
• Brightfunds Match program
• Team Member Assistance Fund
• Tuition Reimbursement
• Appreciationand CelebrationEvents
• Fun Company Swag

This is not a comprehensive list of benefits offered.