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Gaming Cashier
- Job Tracking ID:512991-916505
- Job Level:Entry Level (less than 2 years)
Provides quick, courteous, and accurate cashiering service tocustomers. Adheres to all Casino service and operating standards.Complies with all federal, state, and local regulations.
- Maintains and reconciles a cash drawer, and secures cash,coupons, forms, and other related inventory associated withcashiering and casino sports wagering duties.
- Issues sports wagering tickets, pays guests, and assistsguests with kiosk usage when needed.
- Exchanges cash or coupons for customers in strict adherencewith established procedures.
- Cashes checks for customers in accordance with company andregulatory guidelines.
- Prepares, issues, and receives banks for team members in other departments.
- Assists Slot Operations in preparing jackpot payouts for customers.
- Maintains and secures all cash and cash equivalents, ensuringaccurate reporting and financial transactions through the POS system.
- Performs all cashiering duties in assigned areas as requested,including special assignments.
- Evaluates the quality of service provided by cashieringpersonnel relative to company service and operating standards,offering immediate positive and constructive feedback.
- Handles customer complaints and seeks supervisory support when appropriate.
- When functioning as Front Window Cashier, Main Bank Cashier,Chip Bank Cashier, or Gaming Cashier, performs all related dutiesin accordance with Internal Control Section 465a.16.
- Ensures complete compliance with AML and Title 31 procedures,maintaining accurate tracking and documentation.
- When possible, works the entire shift in either the sportsbookor the cage; may be reassigned once per shift and must remain inthat area for the remainder of the shift.
Sports Wagering Duties:
- Inputs betting information into the system, prints tickets,accepts payment, and issues wagering tickets to guests.
- Accurately maintains and reconciles a bank at the end of each shift.
- Verifies winning tickets with supervisor or manager approvalwhen required.
- Serves as a point of contact for guests with questions aboutsports wagering and bet placement.
- Communicates any issues or concerns to management promptly.
- Notifies management immediately of equipment malfunctions,ticketing issues, or guest-related concerns.
- Provides exceptional customer service to all guests within the facility.
- Performs all other duties as assigned, including acting as aPit Clerk when necessary
We are proud to be an EEO/AA employer M/F/D/V. We maintain adrug-free workplace and perform pre-employment substance abuse testing.
Experience and Skills
- High School Diploma or G.E.D. required. Knowledge of standardcage and internal control procedures preferred.
- Must have excellent customer service, math and money handling skills.
- Must be able to lift, bend, kneel, stand, walk, push, pull,and carry weight for a full 8 hour shift. Must be able to work allshifts, and weekends/holidays as required.
- Must be able to communicate effectively in English, bothverbally and through written communications.
CompanyBenefits include (please note that some are reserved for Full Time TeamMembers only):
Medical/Dental/Vision after 90 days of continuous full time service
Paid Time off (Vacation, Sick, Holidays)
401K with partial company match(after 6 months of employment –both FT and PT)
Short and Long Term Disability (after a qualifying period)
Employee Dining Room
Free Uniforms and Parking
Brightfunds Charitable Match program
Team Member Assistance Fund
Tuition Reimbursement
Appreciationand CelebrationEvents
Fun Company Swag
This is not a comprehensive list of benefits offered.