Events Sales & Client Experience Coordinator

Lake Nacimiento Hospitality; Bradley, Heritage Ranch (CA, CA); Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Lake Nacimiento Hospitality is seeking an Events Coordinator to drive new business, manage client inquiries, and coordinate event bookings from initial contact through contracts. You will collaborate with sales, operations, and culinary teams to ensure seamless event experiences and exceed client expectations across all events.

Responsibilities include site tours, proposals, contracts, deposits, and ongoing client communications to align objectives with service capabilities.

Qualifications

• Experience in sales, hospitality, event coordination, or customer service preferred.
• Strong communication, interpersonal, and customer service skills.
• Ability to build positive relationships with clients, vendors, and team members.
• Strong organizational and time management skills, with ability to manage multiple priorities and deadlines.
• Ability to prepare accurate estimates, proposals, contracts, and related documentation.
• Proficiency in Microsoft Office and ability to learn sales/event management systems.
• Attention to detail, problem-solving skills, and ability to work independently or as part of a team.
• Flexibility to work weekends, holidays, or adjusted schedules based on business needs.

Responsabilités

• Generate new sales leads through networking, referrals, research, outreach, site visits, and cold calling, with emphasis on group business.
• Identify and develop sales opportunities using existing contacts, previous client records, and prospective customer databases.
• Respond to inquiries via phone, email, website, or in person promptly and professionally.
• Schedule and conduct site tours, presenting event spaces, amenities, and services.
• Recommend catering options, amenities, and upgrades based on client needs.
• Work toward achieving sales goals and revenue projections set by the General Manager.
• Prepare event estimates, proposals, and contracts, and coordinate signed agreements and deposits.

Connaissances

Sales

Hospitality

Event coordination

Customer service

Communication

Interpersonal skills

Organization

Time management

Microsoft Office

Attention to detail

Problem solving

Teamwork

Flexibility

Outils

Microsoft Office

Event management software

Description du poste

Lake Nacimiento Hospitality is seeking an Events Coordinator to drive new business, manage client inquiries, and coordinate event bookings from initial contact through contracts. You will collaborate with sales, operations, and culinary teams to ensure seamless event experiences and exceed client expectations across all events.

Responsibilities include site tours, proposals, contracts, deposits, and ongoing client communications to align objectives with service capabilities.