Events & Sales Coordinator - On-Site, Nights & Weekends

Hampton Inn & Suites Orlando International Drive North; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision insurance

401(k) with employer match

Exclusive global hotel discounts

Career growth opportunities

Volunteer time

Job summary

Naples Hotel Group is seeking a Sales & Events Coordinator to support high-level administrative tasks, prepare reports, resolve guest issues, and manage function room events and group blocks. The role requires on-site work with flexibility for nights/weekends and strong writing/sales coordination skills.

Responsibilities include driving inquiries, preparing paperwork, updating databases, and coordinating cross-department communications to ensure flawless event execution.

Qualifications

• High School Diploma or equivalent.
• Read, write, and speak English fluently.
• Excellent oral and written communication skills.
• Interpersonal and time management skills.
• Guest relation and problem-solving / service recovery skills.
• Work varied shifts, including nights, weekends, and holidays.
• Proficiency with Microsoft Office 365 programs.
• Appropriate professional appearance and demeanor.
• Attention to detail, organizational skills, and follow-through.

Responsibilities

• Take booking inquiry information via phone/email/RFP sites, qualify the business, and prepare paperwork including evaluations, proposals, contracts, BEOs, and Event Checks.
• Generate Group Room and Function Room leads through internet research and telemarketing.
• Update & maintain sales database Delphi. FDC.
• Record account activity and reports by the due date in Delphi.FDC.
• Meet or exceed weekly, monthly and quarterly sales task goals.
• Organize, file, and retrieve documents to maintain essential records.

Skills

Communication skills

Interpersonal skills

Time management

Guest relations

Attention to detail

English fluency

Education

High School Diploma or equivalent

Tools

Microsoft Office 365

Job description

Naples Hotel Group is seeking a Sales & Events Coordinator to support high-level administrative tasks, prepare reports, resolve guest issues, and manage function room events and group blocks. The role requires on-site work with flexibility for nights/weekends and strong writing/sales coordination skills.

Responsibilities include driving inquiries, preparing paperwork, updating databases, and coordinating cross-department communications to ensure flawless event execution.