Events & Programming Lead - Hospitality & Experiences

Kent Island Resort; Stevensville (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Kent Island Resort in Stevensville, MD, seeks a Programming Manager to lead strategic planning, development, and execution of revenue-generating events across all food and beverage outlets. You will align programming with the brand’s creative vision, boost guest engagement, and drive profitability while delivering exceptional service.

The ideal candidate combines hospitality expertise with strong project management, vendor relations, and marketing coordination.

Qualifications

• 3+ years of experience in hospitality, event management, or related fields.
• Experience planning and executing customer-facing events.
• Strong project management and organizational skills.
• Budgets, forecasting, contract management, and event operations knowledge.
• Excellent communication and customer service abilities.
• Experience with social media marketing and event promotion preferred.

Responsibilities

• Develop a seasonal and annual calendar of food & beverage events.
• Create revenue-generating programming aligned with brand standards, guest interests, and market trends.
• Build relationships with local artisans, makers, vendors, and community partners to enhance event offerings.
• Negotiate and manage vendor contracts, budgets, and event profitability.
• Collaborate with Marketing to develop promotional campaigns, social media content, and event collateral.
• Create event timelines, run-of-shows, SOPs, and operational plans to ensure successful execution.
• Serve as the primary point of contact for event guests, vendors, and internal stakeholders.
• Lead on-site event execution, including setup, hosting, troubleshooting, and breakdown.
• Monitor event performance, analyze results, and implement continuous improvements through post-event evaluations.
• Drive guest satisfaction, reputation management, and service recovery efforts.
• Identify upselling opportunities and strategies to maximize food and beverage revenue.
• Partner with F&B, Catering, and Operations teams to ensure seamless event delivery.
• Train team members on event procedures, service standards, and operational processes.
• Support restaurant, catering, and resort operations as needed.
• Travel and work evenings, weekends, and holidays as required.

Skills

Hospitality experience

Event management

Project management

Budgeting & forecasting

Communication skills

Social media marketing

Job description

Kent Island Resort in Stevensville, MD, seeks a Programming Manager to lead strategic planning, development, and execution of revenue-generating events across all food and beverage outlets. You will align programming with the brand’s creative vision, boost guest engagement, and drive profitability while delivering exceptional service.

The ideal candidate combines hospitality expertise with strong project management, vendor relations, and marketing coordination.