Kent Island Resort | Sales Manager

Kent Island Resort; Stevensville (MD); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Growth opportunities

Commission-based earnings

High-end event environment

Job summary

Kent Island Resort seeks a highly motivated Sales Manager to drive revenue through weddings, social events, celebrations, and group bookings. You will generate new business, manage inbound and outbound sales, cultivate client relationships, and convert prospects into confirmed events.

The ideal candidate is a hospitality sales professional with a proven ability to build relationships, manage a sales pipeline, and deliver exceptional guest experiences.

Qualifications

• 3+ years of sales experience in hospitality, weddings, events, catering, hotels, resorts, venues, or related industries.
• Demonstrated success achieving sales goals and closing business.
• Strong verbal, written, and interpersonal communication skills.
• Excellent relationship-building, networking, and customer service abilities.
• Experience managing multiple clients and priorities simultaneously.
• Strong organizational skills and attention to detail.
• Proficiency with CRM systems and Microsoft Office Suite.
• Ability to work evenings, weekends, and flexible schedules as business needs require.
• Experience in wedding and social event sales preferred.

Responsibilities

• Manage the full sales cycle from inquiry through signed contract.
• Respond promptly to inbound leads via phone, email, text, and online channels.
• Qualify prospective clients to understand event needs, guest counts, budgets, and timelines.
• Conduct personalized property tours and sales presentations.
• Prepare customized proposals, pricing packages, and contracts.
• Negotiate contracts and secure event bookings that align with property goals.
• Maintain an active sales pipeline and accurate CRM records.
• consistently follow up with prospects to maximize conversion opportunities.
• Develop relationships with event planners, local businesses, community organizations, vendors, and referral partners.
• Collaborate with operations, culinary, and event teams to ensure a seamless client experience.
• Participate in bridal shows, wedding expos, open houses, showcases, networking events, and community outreach initiatives.
• Monitor local market trends and competitor activity to identify new sales opportunities.
• Meet or exceed monthly, quarterly, and annual revenue and booking goals.
• Maintain a high level of customer service throughout the client journey.

Skills

Sales experience

Hospitality

CRM proficiency

Communication skills

Relationship-building

Event sales

Tools

CRM software

MS Office

Job description

Kent Island Resort| A VIVÂMEE Hospitality Signature Collection

Kent Island Resort is a historic, waterfront destination offering a one-of-a-kind hospitality experience rooted in nature, connection, and renewal. From luxury accommodations and curated culinary experiences to weddings, festivals, and corporate retreats, the resort creates meaningful moments for every guest.

Weddings and catered events are at the heart of our business, and we take pride in delivering unforgettable experiences during life’s most important celebrations.

At VIVÂMEE Hospitality, our culture is grounded in our core virtues:

• JOY – We genuinely enjoy serving others and winning together as a team
• HUMILITY – We respect and uplift one another, always willing to learn and support
• MINISTRY – We view hospitality as a meaningful act of service, creating transformative guest experiences

We hire, develop, and recognize team members based on these values. Candidates who are inspired to grow within these virtues will thrive in our organization.

Position Overview

Kent Island Resort is seeking a highly motivated, relationship-driven Sales Manager to drive revenue through weddings, social events, celebrations, and group bookings. This role is responsible for generating new business, managing inbound and outbound sales efforts, cultivating client relationships, and converting prospects into confirmed events.

The ideal candidate is a hospitality sales professional with a proven ability to build relationships, manage a sales pipeline, and deliver exceptional guest experiences. Success in this role requires strong communication skills, attention to detail, and a passion for creating memorable events while achieving established sales goals.

Key Responsibilities

• Manage the full sales cycle from inquiry through signed contract.
• Respond promptly to inbound leads via phone, email, text, and online channels.
• Qualify prospective clients to understand event needs, guest counts, budgets, and timelines.
• Conduct personalized property tours and sales presentations.
• Prepare customized proposals, pricing packages, and contracts.
• Negotiate contracts and secure event bookings that align with property goals.
• Maintain an active sales pipeline and accurate CRM records.
• Consistently follow up with prospects to maximize conversion opportunities.
• Develop relationships with event planners, local businesses, community organizations, vendors, and referral partners.
• Collaborate with operations, culinary, and event teams to ensure a seamless client experience.
• Participate in bridal shows, wedding expos, open houses, showcases, networking events, and community outreach initiatives.
• Monitor local market trends and competitor activity to identify new sales opportunities.
• Meet or exceed monthly, quarterly, and annual revenue and booking goals.
• Maintain a high level of customer service throughout the client journey.

Required Qualifications

• 3+ years of sales experience in hospitality, weddings, events, catering, hotels, resorts, venues, or related industries.
• Demonstrated success achieving sales goals and closing business.
• Strong verbal, written, and interpersonal communication skills.
• Excellent relationship-building, networking, and customer service abilities.
• Experience managing multiple clients and priorities simultaneously.
• Strong organizational skills and attention to detail.
• Proficiency with CRM systems and Microsoft Office Suite.
• Ability to work evenings, weekends, and flexible schedules as business needs require.
• Experience in wedding and social event sales preferred.

What We Offer

• Competitive salary: $45,000 plus commission
• Growth opportunities within VIVÂMEE Hospitality
• Collaborative and values-driven culture
• Opportunity to work in a unique, high-end event environment

Disclaimer

“This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).”

Kent Island Resort is an Equal Opportunity Employer. In Compliance with the American with Disabilities Act, Kent Island Resort may provide reasonable accommodation to qualified individuals and encourage both prospective and current employees to discuss potential accommodation with the employer.