Events Operations & Contracts Leader

Chabot Space; Oakland (CA); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development

Job summary

Chabot Space & Science Center in Oakland is seeking an Events Administration Manager to lead the Sales side of the Facility Rentals & Events team. You will ensure contracts, templates, and schedules are accurate, while coordinating with Sales and Production to deliver top-notch events.

You will supervise staff, manage on-call coverage, and occasionally work on the event floor to observe processes and refine SOPs for consistency and guest experience.

Qualifications

• Bachelor’s degree in business, hospitality, event management, museum studies, or related field.
• Minimum of 5 years of experience in administrative management, operations, or event/sales support within a museum, science center, non‑profit or cultural institution.
• Prior supervisory experience required.
• Spanish speaking skills a plus.

Responsibilities

• Directly supervises the Lead Sales Coordinator and On-Call Event Support Associates, including daily operations, training, performance management, and workflow coordination.
• Builds and maintains the department’s client communication plan with templates and reminders for events.
• On-call staff scheduling and coverage planning in coordination with the Event Manager.
• Acts as Salesforce/CRM and reservations expert, ensuring data integrity and staff training.
• Manages contract templates and language to stay current with policy across Sales and Production.
• Proactively identifies training needs and develops modules for the team.
• Performs on-site event support as needed (approx. 20%).

Skills

Leadership

Salesforce

ACME CRM

SharePoint

Contract language

Organizational skills

Communication

Problem solving

Spanish (plus)

Education

Bachelor's degree

Tools

Asana

SharePoint

CRM software

Job description

Chabot Space & Science Center in Oakland is seeking an Events Administration Manager to lead the Sales side of the Facility Rentals & Events team. You will ensure contracts, templates, and schedules are accurate, while coordinating with Sales and Production to deliver top-notch events.

You will supervise staff, manage on-call coverage, and occasionally work on the event floor to observe processes and refine SOPs for consistency and guest experience.