Events Lead, Banquets & Amphitheater

Grand Casino Mille Lacs; Onamia (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401k

Tuition reimbursement

Parental leave

Birthday gifts

Anniversary gifts

Job summary

Grand Casino Mille Lacs in Onamia, MN is seeking a Banquet Operations Supervisor to ensure maximum guest service and satisfaction at Banquet and Amphitheater events, overseeing production and service of food and beverages in accordance with policies, procedures and gaming regulations.

You will lead banquet teams, manage setup, coordinate with the Event Manager, monitor staffing and budgets, and uphold health and safety standards while delivering memorable experiences for guests.

Qualifications

• Two years front-of-house Food and Beverage experience.
• Banquet Service experience preferred.
• Three years supervisory experience.
• Alcohol Awareness training within two months.
• Must be able to secure license from Gaming Regulatory Authority.
• Mille Lacs Band Member and American Indian preference exercised in hiring.

Responsibilities

• Work from Banquet Event Order preparing and executing functions to guest specifications.
• Listen to, evaluate, and settle guest grievances promptly.
• Ensure banquet facilities are set up properly and service meets guests' needs.
• Conduct pre-shift meetings with Banquet Team to ensure readiness.
• Coordinate with Event Manager and manage staffing levels as needed.
• Maintain inventory control and accurate cash handling records.
• Comply with health, liquor, safety regulations and gaming laws.

Skills

Front-of-house experience

Banquet service

Supervisory experience

Alcohol awareness

Gaming license

Job description

Grand Casino Mille Lacs in Onamia, MN is seeking a Banquet Operations Supervisor to ensure maximum guest service and satisfaction at Banquet and Amphitheater events, overseeing production and service of food and beverages in accordance with policies, procedures and gaming regulations.

You will lead banquet teams, manage setup, coordinate with the Event Manager, monitor staffing and budgets, and uphold health and safety standards while delivering memorable experiences for guests.