Events & Guest Experience Coordinator

Dave & Buster's Management Corporation, Inc.; Huntsville (AL); On-site; USD 14,000 - 21,000; Full time

Benefits offered by this job

50% off food

Tuition Reimbursement

New Center Opening Team

Rewards program

Paid time off

Job summary

Main Event Entertainment in Huntsville is hiring an Event Coordinator to plan memorable birthday and group events, partnering with guests to tailor experiences and ensure safety and sanitation. You’ll coordinate packages, upsell addons, and input guest data with a focus on outstanding service.

You will work with the Sales Manager to meet sales targets, prospect new business, and support marketing efforts to drive event revenue.

Qualifications

• Guest-focused mindset and strong customer service
• Teamwork and collaboration across departments
• Ability to build and maintain relationships with guests and clients

Responsibilities

• Uphold cleanliness and safety standards
• Welcome and engage guests and act as an ambassador of FUN
• Understand event packages and add-ons to upsell
• Sell, schedule and coordinate corporate, group, and birthday events
• Input sales data and guest information in systems, create follow-up tasks
• Support sales targets with the Sales Manager and achieve quarterly plans
• Prospect and cold call to develop new and repeat business
• Support local marketing initiatives to drive event sales
• Attend weekly sales meetings and share strategic ideas
• Perform opening, mid-day or closing duties

Skills

Guest focus

Teamwork

Relationship building

Tools

Excel

Microsoft Office

CRM

Job description

Main Event Entertainment in Huntsville is hiring an Event Coordinator to plan memorable birthday and group events, partnering with guests to tailor experiences and ensure safety and sanitation. You’ll coordinate packages, upsell addons, and input guest data with a focus on outstanding service.

You will work with the Sales Manager to meet sales targets, prospect new business, and support marketing efforts to drive event revenue.