Events Coordinator

AWOL Stowe; Stowe (VT); On-site; USD 10,000 - 60,000; Full time

Job summary

A busy hotel in Stowe is seeking an Event Coordinator to enhance guest experiences through effective event management. This role involves coordinating events, assisting guests, and ensuring satisfaction. Ideal candidates will possess strong communication and organizational skills, and a flexible schedule to accommodate various events.

Qualifications

• Experience in group coordination or event management.
• Knowledge of local attractions and venues.

Responsibilities

• Responding to guest inquiries and contacting potential new guests.
• Assisting with the operations of various events at the property.
• Maintain accurate guest records and data entry.

Skills

Communication

Negotiation

Networking

Organizational

Time Management

Education

High school diploma or GED

Bachelor’s degree in business administration

Job description

Job Title: Event Coordinator

Are you seeking a new role in the hotel industry where you can showcase your event management skills to attract and assist guests? Our busy hotel is looking for an Event Coordinator who is dedicated to customer satisfaction and providing exceptional guest experiences.

Responsibilities include:

1. Responding to guest inquiries and contacting potential new guests.
2. Assisting with the operations of various events at the property.
3. Greet guests warmly, check them in and out efficiently.
4. Answer guest inquiries, resolve issues, and ensure a positive experience.
5. Handle reservations, room assignments, and billing professionally.
6. Address guest requests and complaints promptly, escalating as necessary.
7. Maintain accurate guest records and data entry in the hotel management system.
8. Make and serve hand-crafted cocktails and bar food.
9. Prepare food for breakfast, evening menus, and bar service.
10. Maintain cleanliness in all areas including the lodge, bathrooms, bar, and kitchen.
11. Assist in creating and executing group bookings, weddings, and events.
12. Coordinate with departments to ensure smooth event operations.
13. Develop relationships with local businesses to generate event opportunities.
14. Follow up with clients post-event for feedback and future opportunities.
15. Communicate with customers via phone and email to address inquiries and requests.

Qualifications:

• Experience in group coordination or event management.
• Knowledge of local attractions and venues.
• High school diploma or GED; a bachelor’s degree in business administration or a related field is preferred.
• Flexible schedule to accommodate events.
• Effective communication, negotiation, and networking skills.
• Strong organizational and time management abilities.

Compensation: $20 - $22 hourly

About AWOL Stowe

TAKE LEAVE FROM THE ORDINARY

At AWOL Stowe, we celebrate freedom and escape. Located near Cady Hill Forest, AWOL Stowe offers serenity amidst activity, just minutes from the mountains and downtown Stowe. It’s a unique blend of Vermont — peaceful yet lively, private yet social, isolated yet accessible.